\section{The Case Study} \label{sec:casestudy} % What is the Brazilian government structure? % How are IT projects managed? % What were the conflicts between government and development team? % Abordar a questão do governo brasileiro e do fato da UnB estar na capital do país % Não estamos falando em sucesso do projeto, mas no sucesso do desenvolvimento, comunicação e interação com o governo % Falar que no caso de Brasília, o governo é o principal/mais forte cliente da região e estar bem preparado para entender as peculiaridades deste tipo de cliente é importante para os alunos profissionalmente. In this section, we present the SPB platform (its goals and its users) and describe the three-years-long project for the evolution of the platform (its development and management process and its organizational structure: team, coordination, roles and interactions). We will also describe the governmental organizational structure and how they managed the project (staff, roles, documentation / reports required) and, finally, we will present possible points of conflict and their possible impacts on the project.