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Commit c02a227bf9f3a4fffc25069966dc4f71bfec6a2c

Authored by Rodrigo Gonçalves
1 parent c7f1e941
Exists in master

Suporte para layout padrao UFSC.

Showing 19 changed files with 654 additions and 286 deletions   Show diff stats
CreateOpmUFSC.sh 0 → 100755
  Diff comments   View file @c02a227
@@ -0,0 +1,5 @@ @@ -0,0 +1,5 @@
  1 +#!/bin/bash
  2 +LOCAL="$PWD"
  3 +cd /opt/otrs/bin
  4 +./otrs.PackageManager.pl -a build -p "$LOCAL"/QueuePanelUFSC.sopm -o "$LOCAL"/
  5 +cd $LOCAL
Kernel/Config/Files/QueuesPanel.xml
  Diff comments   View file @c02a227
@@ -76,6 +76,79 @@ @@ -76,6 +76,79 @@
76 <Setting> 76 <Setting>
77 <String Regex="">Escolha o local para o qual deseja atendimento</String> 77 <String Regex="">Escolha o local para o qual deseja atendimento</String>
78 </Setting> 78 </Setting>
  79 + </ConfigItem>
  80 +
  81 + <ConfigItem Name="Ticket::Frontend::Customer::QueuesPanel###IgnoreQueuesIDs"
  82 + Required="0" Valid="1">
  83 + <Description>Queues IDs to not show in panel (comma separated).</Description>
  84 + <Group>Ticket</Group>
  85 + <SubGroup>Frontend::Customer::QueuesPanel</SubGroup>
  86 + <Setting>
  87 + <String Regex=""></String>
  88 + </Setting>
  89 + </ConfigItem>
  90 +
  91 + <ConfigItem Name="Ticket::Frontend::Customer::QueuesPanel###CustomHeaderFooterID"
  92 + Required="0" Valid="1">
  93 + <Description>Customer footer/header suffix, if used.</Description>
  94 + <Group>Ticket</Group>
  95 + <SubGroup>Frontend::Customer::QueuesPanel</SubGroup>
  96 + <Setting>
  97 + <String Regex=""></String>
  98 + </Setting>
  99 + </ConfigItem>
  100 +
  101 + <ConfigItem Name="Ticket::Frontend::Customer::QueuesPanel###ExtraQueues"
  102 + Required="0" Valid="1">
  103 + <Description>Extra queues to show in panel. Format: One per Line, Name|URL</Description>
  104 + <Group>Ticket</Group>
  105 + <SubGroup>Frontend::Customer::QueuesPanel</SubGroup>
  106 + <Setting>
  107 + <TextArea></TextArea>
  108 + </Setting>
  109 + </ConfigItem>
  110 +
  111 + <ConfigItem Name="Ticket::Frontend::Customer::QueuesPanel###ExtraQueuesPublic"
  112 + Required="0" Valid="1">
  113 + <Description>Extra queues to show in panel, for public access. Format: One per Line, Name|URL</Description>
  114 + <Group>Ticket</Group>
  115 + <SubGroup>Frontend::Customer::QueuesPanel</SubGroup>
  116 + <Setting>
  117 + <TextArea></TextArea>
  118 + </Setting>
  119 + </ConfigItem>
  120 +
  121 + <ConfigItem Name="Ticket::Frontend::Customer::QueuesPanel###CustomJS"
  122 + Required="0" Valid="1">
  123 + <Description>Extra JS if necessary</Description>
  124 + <Group>Ticket</Group>
  125 + <SubGroup>Frontend::Customer::QueuesPanel</SubGroup>
  126 + <Setting>
  127 + <TextArea></TextArea>
  128 + </Setting>
  129 + </ConfigItem>
  130 +
  131 +
  132 +
  133 + <ConfigItem Name="Ticket::Frontend::Customer::QueuesPanel###NewTicketURL"
  134 + Required="0" Valid="1">
  135 + <Description>Base URL to call to create ticket, queue ID added to the end</Description>
  136 + <Group>Ticket</Group>
  137 + <SubGroup>Frontend::Customer::QueuesPanel</SubGroup>
  138 + <Setting>
  139 + <String>/otrs/customer.pl?Action=NewTicketWizard;QueueID=</String>
  140 + </Setting>
  141 + </ConfigItem>
  142 +
  143 + <ConfigItem Name="Ticket::Frontend::Customer::QueuesPanel###NewTicketURLPublic"
  144 + Required="0" Valid="1">
  145 + <Description>Base URL to call to create ticket, queue ID added to the end</Description>
  146 + <Group>Ticket</Group>
  147 + <SubGroup>Frontend::Customer::QueuesPanel</SubGroup>
  148 + <Setting>
  149 + <String>/otrs/public.pl?Action=NewTicketWizardPublic;QueueID=</String>
  150 + </Setting>
79 </ConfigItem> 151 </ConfigItem>
80 - 152 +
  153 +
81 </otrs_config> 154 </otrs_config>
82 \ No newline at end of file 155 \ No newline at end of file
Kernel/Language/pt_BR_QueuesPanel.pm
  Diff comments   View file @c02a227
@@ -8,7 +8,7 @@ @@ -8,7 +8,7 @@
8 # the enclosed file COPYING for license information (AGPL). If you 8 # the enclosed file COPYING for license information (AGPL). If you
9 # did not receive this file, see http://www.gnu.org/licenses/agpl.txt. 9 # did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
10 # -- 10 # --
11 -package Kernel::Language::pt_BR_NewTicketWizard; 11 +package Kernel::Language::pt_BR_QueuesPanel;
12 12
13 use strict; 13 use strict;
14 use warnings; 14 use warnings;
@@ -21,6 +21,18 @@ sub Data { @@ -21,6 +21,18 @@ sub Data {
21 $Self->{Translation}->{'Started at: '} = 'Iniciada em:'; 21 $Self->{Translation}->{'Started at: '} = 'Iniciada em:';
22 $Self->{Translation}->{'Queues panel'} = 'Novo chamado'; 22 $Self->{Translation}->{'Queues panel'} = 'Novo chamado';
23 $Self->{Translation}->{'Choose the service to ask for support'} = 'Escolha o servi&ccedil;o para o qual deseja suporte'; 23 $Self->{Translation}->{'Choose the service to ask for support'} = 'Escolha o servi&ccedil;o para o qual deseja suporte';
  24 + $Self->{Translation}->{'Message to let the user choose a queue.'} = 'Mensagem para o usuário escolher a fila';
  25 + $Self->{Translation}->{'Queues IDs to not show in panel (comma separated).'} = 'IDs das filas que não devem aparecer no painel (separados por vírgula)';
  26 + $Self->{Translation}->{'Customer footer/header suffix, if used.'} = 'Sufixo personalizado de cabeçalho/rodapé, se usado';
  27 + $Self->{Translation}->{'Base URL to call to create ticket, queue ID added to the end'} = 'URl para criar ticket - id da fila adicionado ao final';
  28 + $Self->{Translation}->{'Extra queues to show in panel. Format: One per Line, Name|URL'} = 'Filas extra, com URLs especiais. Formato: Nome|URL';
  29 + $Self->{Translation}->{'Extra queues to show in panel, for public access. Format: One per Line, Name|URL'} = 'Filas extra no modo público, com URLs especiais. Formato: Nome|URL';
  30 +
  31 +
  32 +
  33 +
  34 +
  35 +
24 return 1; 36 return 1;
25 } 37 }
26 1; 38 1;
27 \ No newline at end of file 39 \ No newline at end of file
Kernel/Language/pt_BR_QueuesPanelPublic.pm
  Diff comments   View file @c02a227
@@ -9,7 +9,7 @@ @@ -9,7 +9,7 @@
9 # the enclosed file COPYING for license information (AGPL). If you 9 # the enclosed file COPYING for license information (AGPL). If you
10 # did not receive this file, see http://www.gnu.org/licenses/agpl.txt. 10 # did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
11 # -- 11 # --
12 -package Kernel::Language::pt_BR_NewTicketWizard; 12 +package Kernel::Language::pt_BR_QueuesPanelPublic;
13 13
14 use strict; 14 use strict;
15 use warnings; 15 use warnings;
Kernel/Modules/QueuesPanel.pm
  Diff comments   View file @c02a227
@@ -22,7 +22,8 @@ our @ObjectDependencies = ( @@ -22,7 +22,8 @@ our @ObjectDependencies = (
22 "Kernel::Output::HTML::Layout", 22 "Kernel::Output::HTML::Layout",
23 "KerneL::System::Log", 23 "KerneL::System::Log",
24 "Kernel::Config", 24 "Kernel::Config",
25 -"Kernel::System::Queue"); 25 +"Kernel::System::Queue",
  26 +"Kernel::System::QueuesPanel");
26 27
27 sub new { 28 sub new {
28 my ( $Type, %Param ) = @_; 29 my ( $Type, %Param ) = @_;
@@ -41,147 +42,30 @@ sub Run { @@ -41,147 +42,30 @@ sub Run {
41 my $ConfigObject = $Kernel::OM->Get("Kernel::Config"); 42 my $ConfigObject = $Kernel::OM->Get("Kernel::Config");
42 my $LayoutObject = $Kernel::OM->Get("Kernel::Output::HTML::Layout"); 43 my $LayoutObject = $Kernel::OM->Get("Kernel::Output::HTML::Layout");
43 44
44 - $Self->{UrlAtendimento} = '/otrs/customer.pl?Action=NewTicketWizard;QueueID=';  
45 -  
46 - $Data{"QueueJS"} = $Self->BuildQueuesJS();  
47 -  
48 $Self->{Config} = $ConfigObject->Get("Ticket::Frontend::Customer::QueuesPanel"); 45 $Self->{Config} = $ConfigObject->Get("Ticket::Frontend::Customer::QueuesPanel");
49 my $msgChooseService = $Self->{Config}->{"MessageChooseQueue"}; 46 my $msgChooseService = $Self->{Config}->{"MessageChooseQueue"};
  47 + my $ignoreQueuesIDs = $Self->{Config}->{"IgnoreQueuesIDs"};
  48 + my $customHeaderFooterID = $Self->{Config}->{"CustomHeaderFooterID"};
  49 + my $extraQueues = $Self->{Config}->{"ExtraQueues"};
  50 + my $URL = $Self->{Config}->{"NewTicketURL"};
  51 + my $customJS = $Self->{Config}->{"CustomJS"};
  52 +
  53 + my $queuesPanelBuilder = $Kernel::OM->Get("Kernel::System::QueuesPanel");
  54 +
  55 + $Data{"CustomJS"} = $customJS;
  56 + $Data{"QueueJS"} = $queuesPanelBuilder->BuildQueuesJS(IgnoreQueuesIDs => $ignoreQueuesIDs, ExtraQueues => $extraQueues, URL => $URL);
  57 +
50 $Data{MsgChooseQueue} = $msgChooseService; 58 $Data{MsgChooseQueue} = $msgChooseService;
51 59
52 # build output 60 # build output
53 - my $Output = $LayoutObject->CustomerHeader( Title => $LayoutObject->{LanguageObject}->Translate("Queues panel") ); 61 + my $Output = $LayoutObject->CustomerHeader( Type => $customHeaderFooterID, Title => $LayoutObject->{LanguageObject}->Translate("Queues panel") );
54 62
55 $Output .= $LayoutObject->Output( 63 $Output .= $LayoutObject->Output(
56 Data => \%Data, 64 Data => \%Data,
57 TemplateFile => 'QueuesPanel', 65 TemplateFile => 'QueuesPanel',
58 ); 66 );
59 - $Output .= $LayoutObject->CustomerFooter(); 67 + $Output .= $LayoutObject->CustomerFooter(Type => $customHeaderFooterID);
60 return $Output; 68 return $Output;
61 } 69 }
62 70
63 -sub BuildQueuesJS {  
64 - my ( $Self, %Param ) = @_;  
65 -  
66 - # Get queues  
67 - my %Queues = ();  
68 -  
69 - my $DBObject = $Kernel::OM->Get("Kernel::System::DB");  
70 -  
71 - $DBObject->Prepare( SQL => "SELECT id, name FROM queue WHERE valid_id = 1 ORDER BY name ASC", );  
72 - while ( my @Row = $DBObject->FetchrowArray() ) {  
73 - $Queues{ $Row[0] } = $Row[1];  
74 - }  
75 -  
76 - my $result =  
77 - '$(document).ready(function() {' . "\n\t"  
78 - . ' $("#columns").hColumns({'  
79 - . "\n\t\t"  
80 - . ' nodeSource: function(node_id, callback) {' . "\n";  
81 -  
82 - for my $queue ( keys %Queues ) {  
83 - $result = $result . $Self->BuildQueueJS( Queues => \%Queues, Queue => $Queues{$queue}, QueueID => $queue );  
84 - }  
85 -  
86 - $result = $result . $Self->BuildTopQueuesJS( Queues => \%Queues );  
87 -  
88 - $result = $result . "\n\t}});\n});";  
89 -  
90 - return $result;  
91 -}  
92 -  
93 -use Data::Dumper;  
94 -  
95 -sub BuildTopQueuesJS {  
96 - my ( $Self, %Param ) = @_;  
97 - my %Queues = %{ $Param{"Queues"} };  
98 -  
99 - my @topQueues = grep { index( $Queues{$_}, '::' ) == -1 } keys %Queues;  
100 -  
101 - my $result = "\t\tif (node_id === null) { \n\t\t\treturn callback(null, [\n";  
102 - for my $queue (sort {$Queues{$a} cmp $Queues{$b}} @topQueues) {  
103 -  
104 - if ( grep { index( $Queues{$_}, $Queues{$queue} . "::" ) >= 0 } keys %Queues ) {  
105 - $result = $result  
106 - . "\t\t\t\t"  
107 - . '{ id: '  
108 - . $queue  
109 - . ', label: "'  
110 - . $Self->LastQueue( $Queues{$queue} )  
111 - . '", type: "folder" },' . "\n";  
112 - }  
113 - else {  
114 - $result = $result  
115 - . "\t\t\t\t"  
116 - . '{ id: '  
117 - . $queue  
118 - . ', label: "'  
119 - . $Self->LastQueue( $Queues{$queue} )  
120 - . '", type: "link", url: "'  
121 - . $Self->{UrlAtendimento}  
122 - . $queue . '" },' . "\n";  
123 - }  
124 - }  
125 -  
126 - $result = $result . "\t\t\t]);\n\t\t}\n";  
127 -  
128 - return $result;  
129 -}  
130 -  
131 -sub BuildQueueJS {  
132 - my ( $Self, %Param ) = @_;  
133 - my %Queues = %{ $Param{"Queues"} };  
134 - my $BaseQueue = $Param{"Queue"};  
135 - my $BaseQueueID = $Param{"QueueID"};  
136 -  
137 - # Get subqueues  
138 - my @subqueues = grep { index( $Queues{$_}, $BaseQueue . "::" ) >= 0 } keys %Queues;  
139 - my $level = () = $BaseQueue =~ /::/g;  
140 - $level = $level + 1;  
141 -  
142 - # Remove subsubqueues  
143 - @subqueues = grep { ( () = $Queues{$_} =~ /::/g ) == $level } @subqueues;  
144 -  
145 - # When there are no subqueues, there is no need to create a JS  
146 - if ( !@subqueues ) {  
147 - return;  
148 - }  
149 -  
150 - my $result = "\t\tif (node_id === " . $BaseQueueID . ") { \n\t\t\treturn callback(null, [\n";  
151 -  
152 - for my $queue (@subqueues) {  
153 - if ( grep { index( $Queues{$_}, $Queues{$queue} . "::" ) >= 0 } keys %Queues ) {  
154 - $result = $result  
155 - . "\t\t\t\t"  
156 - . '{ id: '  
157 - . $queue  
158 - . ', label: "'  
159 - . $Self->LastQueue( $Queues{$queue} )  
160 - . '", type: "folder" }, ' . "\n";  
161 - }  
162 - else {  
163 - $result = $result  
164 - . "\t\t\t\t"  
165 - . '{ id: '  
166 - . $queue  
167 - . ', label: "'  
168 - . $Self->LastQueue( $Queues{$queue} )  
169 - . '", type: "link", url: "'  
170 - . $Self->{UrlAtendimento}  
171 - . $queue . '" }, ' . "\n";  
172 - }  
173 - }  
174 -  
175 - $result = $result . "\t\t\t]);\n\t\t}\n";  
176 -  
177 - return $result;  
178 -}  
179 -  
180 -sub LastQueue {  
181 - my $Self = shift;  
182 - my $queue = shift;  
183 - my @parts = split( "::", $queue );  
184 - return $parts[-1];  
185 -}  
186 -  
187 1; 71 1;
Kernel/Modules/QueuesPanelPublic.pm
  Diff comments   View file @c02a227
@@ -22,7 +22,8 @@ our @ObjectDependencies = ( @@ -22,7 +22,8 @@ our @ObjectDependencies = (
22 "Kernel::Output::HTML::Layout", 22 "Kernel::Output::HTML::Layout",
23 "KerneL::System::Log", 23 "KerneL::System::Log",
24 "Kernel::Config", 24 "Kernel::Config",
25 -"Kernel::System::Queue"); 25 +"Kernel::System::Queue",
  26 +"Kernel::System::QueuesPanel");
26 27
27 sub new { 28 sub new {
28 my ( $Type, %Param ) = @_; 29 my ( $Type, %Param ) = @_;
@@ -60,153 +61,31 @@ sub Run { @@ -60,153 +61,31 @@ sub Run {
60 . "?Action=QueuesPanelPublic"; 61 . "?Action=QueuesPanelPublic";
61 return $LayoutObject->Redirect( ExtURL => $url, ); 62 return $LayoutObject->Redirect( ExtURL => $url, );
62 } 63 }
63 -  
64 - $Self->{UrlAtendimento} = '/otrs/public.pl?Action=NewTicketWizardPublic;QueueID=';  
65 - $Data{"QueueJS"} = $Self->BuildQueuesJS();  
66 - 64 +
67 $Self->{Config} = $Self->{ConfigObject}->Get("Ticket::Frontend::Customer::QueuesPanel"); 65 $Self->{Config} = $Self->{ConfigObject}->Get("Ticket::Frontend::Customer::QueuesPanel");
68 my $msgChooseService = $Self->{Config}->{"MessageChooseQueuePublic"}; 66 my $msgChooseService = $Self->{Config}->{"MessageChooseQueuePublic"};
  67 + my $ignoreQueuesIDs = $Self->{Config}->{"IgnoreQueuesIDs"};
  68 + my $customHeaderFooterID = $Self->{Config}->{"CustomHeaderFooterID"};
  69 + my $extraQueues = $Self->{Config}->{"ExtraQueuesPublic"};
  70 + my $URL = $Self->{Config}->{"NewTicketURLPublic"};
  71 + my $customJS = $Self->{Config}->{"CustomJS"};
  72 +
  73 + my $queuesPanelBuilder = $Kernel::OM->Get("Kernel::System::QueuesPanel");
  74 +
  75 + $Data{"CustomJS"} = $customJS;
  76 + $Data{"QueueJS"} = $queuesPanelBuilder->BuildQueuesJS(IgnoreQueuesIDs => $ignoreQueuesIDs, ExtraQueues => $extraQueues, URL => $URL);
69 $Data{MsgChooseQueue} = $msgChooseService; 77 $Data{MsgChooseQueue} = $msgChooseService;
70 78
71 # build output 79 # build output
72 my $Output = 80 my $Output =
73 - $LayoutObject->CustomerHeader( Title => $LayoutObject->{LanguageObject}->Translate("New ticket") ); 81 + $LayoutObject->CustomerHeader( Type => $customHeaderFooterID, Title => $LayoutObject->{LanguageObject}->Translate("New ticket") );
74 82
75 $Output .= $LayoutObject->Output( 83 $Output .= $LayoutObject->Output(
76 Data => \%Data, 84 Data => \%Data,
77 TemplateFile => 'QueuesPanel', 85 TemplateFile => 'QueuesPanel',
78 ); 86 );
79 - $Output .= $LayoutObject->CustomerFooter(); 87 + $Output .= $LayoutObject->CustomerFooter(Type => $customHeaderFooterID);
80 return $Output; 88 return $Output;
81 } 89 }
82 90
83 -sub BuildQueuesJS {  
84 - my ( $Self, %Param ) = @_;  
85 -  
86 - # Get queues  
87 - my %Queues = ();  
88 -  
89 - my $DBObject = $Kernel::OM->Get("Kernel::System::DB");  
90 -  
91 - $DBObject->Prepare( SQL => "SELECT id, name FROM queue WHERE valid_id = 1 ORDER BY name ASC", );  
92 - while ( my @Row = $DBObject->FetchrowArray() ) {  
93 - $Queues{ $Row[0] } = $Row[1];  
94 - }  
95 -  
96 - my $result =  
97 - '$(document).ready(function() {' . "\n\t"  
98 - . ' $("#columns").hColumns({'  
99 - . "\n\t\t"  
100 - . ' nodeSource: function(node_id, callback) {' . "\n";  
101 -  
102 - for my $queue ( keys %Queues ) {  
103 - $result = $result . $Self->BuildQueueJS( Queues => \%Queues, Queue => $Queues{$queue}, QueueID => $queue );  
104 - }  
105 -  
106 - $result = $result . $Self->BuildTopQueuesJS( Queues => \%Queues );  
107 -  
108 - $result = $result . "\n\t}});\n});";  
109 -  
110 - return $result;  
111 -}  
112 -  
113 -sub BuildTopQueuesJS {  
114 - my ( $Self, %Param ) = @_;  
115 - my %Queues = %{ $Param{"Queues"} };  
116 -  
117 - my @topQueues = grep { index( $Queues{$_}, '::' ) == -1 } keys %Queues;  
118 -  
119 - my $result = "\t\tif (node_id === null) { \n\t\t\treturn callback(null, [\n";  
120 - for my $queue (sort {$Queues{$a} cmp $Queues{$b}} @topQueues) {  
121 -  
122 - if ( grep { index( $Queues{$_}, $Queues{$queue} . "::" ) >= 0 } keys %Queues ) {  
123 - $result = $result  
124 - . "\t\t\t\t"  
125 - . '{ id: '  
126 - . $queue  
127 - . ', label: "'  
128 - . $Self->LastQueue( $Queues{$queue} )  
129 - . '", type: "folder" },' . "\n";  
130 - }  
131 - else {  
132 - $result = $result  
133 - . "\t\t\t\t"  
134 - . '{ id: '  
135 - . $queue  
136 - . ', label: "'  
137 - . $Self->LastQueue( $Queues{$queue} )  
138 - . '", type: "link", url: "'  
139 - . $Self->{UrlAtendimento}  
140 - . $queue . '" },' . "\n";  
141 - }  
142 - }  
143 -  
144 - $result = $result . "\t\t\t]);\n\t\t}\n";  
145 -  
146 - return $result;  
147 -}  
148 -  
149 -sub BuildQueueJS {  
150 - my ( $Self, %Param ) = @_;  
151 - my %Queues = %{ $Param{"Queues"} };  
152 - my $BaseQueue = $Param{"Queue"};  
153 - my $BaseQueueID = $Param{"QueueID"};  
154 -  
155 - # Get subqueues  
156 - my @subqueues = grep { index( $Queues{$_}, $BaseQueue . "::" ) >= 0 } keys %Queues;  
157 - my $level = () = $BaseQueue =~ /::/g;  
158 - $level = $level + 1;  
159 -  
160 - # Remove subsubqueues  
161 - @subqueues = grep { ( () = $Queues{$_} =~ /::/g ) == $level } @subqueues;  
162 -  
163 - # When there are no subqueues, there is no need to create a JS  
164 - if ( !@subqueues ) {  
165 - return "";  
166 - }  
167 -  
168 - my $result = "\t\tif (node_id === " . $BaseQueueID . ") { \n\t\t\treturn callback(null, [\n";  
169 -  
170 - for my $queue (sort {$Self->LastQueue($Queues{$a}) cmp $Self->LastQueue($Queues{$b})} @subqueues) {  
171 - if ( grep { index( $Queues{$_}, $Queues{$queue} . "::" ) >= 0 } keys %Queues ) {  
172 - $result = $result  
173 - . "\t\t\t\t"  
174 - . '{ id: '  
175 - . $queue  
176 - . ', label: "'  
177 - . $Self->LastQueue( $Queues{$queue} )  
178 - . '", type: "folder" }, ' . "\n";  
179 - }  
180 - else {  
181 - $result = $result  
182 - . "\t\t\t\t"  
183 - . '{ id: '  
184 - . $queue  
185 - . ', label: "'  
186 - . $Self->LastQueue( $Queues{$queue} )  
187 - . '", type: "link", url: "'  
188 - . $Self->{UrlAtendimento}  
189 - . $queue . '" }, ' . "\n";  
190 - }  
191 - }  
192 -  
193 - $result = $result . "\t\t\t]);\n\t\t}\n";  
194 -  
195 - return $result;  
196 -}  
197 -  
198 -sub FirstQueue {  
199 - my $Self = shift;  
200 - my $queue = shift;  
201 - my @parts = split( "::", $queue );  
202 - return $parts[0];  
203 -}  
204 -  
205 -sub LastQueue {  
206 - my $Self = shift;  
207 - my $queue = shift;  
208 - my @parts = split( "::", $queue );  
209 - return $parts[-1];  
210 -}  
211 -  
212 1; 91 1;
Kernel/Output/HTML/Standard/CustomerFooterQPUFSC.tt 0 → 100755
  Diff comments   View file @c02a227
@@ -0,0 +1,33 @@ @@ -0,0 +1,33 @@
  1 +# --
  2 +# CustomerFooterQPUFSC.tt - Footer para Queues Panel na UFSC
  3 +# Copyright (C) 2001-2014 OTRS AG, http://otrs.com/
  4 +# --
  5 +# This software comes with ABSOLUTELY NO WARRANTY. For details, see
  6 +# the enclosed file COPYING for license information (AGPL). If you
  7 +# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
  8 +# --
  9 +
  10 +<div id="footerF" align="center" style="position: absolute; bottom: 10px; width: 100%; margin-top: 18px; margin-bottom: 8px;" class="noPrint">
  11 +
  12 +<div style="font-size: 0px;">
  13 +<div style="height: 2px; width: 100%; background-image: url('/otrs-web/skins/Customer/default/images/queues-panel/separador.gif'); background-repeat: repeat-x; background-position: 0 50%;"></div>
  14 +</div>
  15 + <br><a href="http://www.setic.ufsc.br" target="_blank"><img src="/otrs-web/skins/Customer/default/images/queues-panel/setic.png" style="border-style: none"></a>
  16 + <br>
  17 + <div style="margin-top: 4px;"><span style="color: #BBBBBB;">© SeTIC - Superintendência de Governança Eletrônica e Tecnologia da Informação e Comunicação</span>
  18 + </div>
  19 + <div id="Footer" class="ARIARoleContentinfo">
  20 +[% RenderBlockStart("Banner") %]
  21 + <a href="http://www.otrs.com/" title="[% Config("Product") %] [% Config("Version") %]" target="_blank">[% Translate("Powered by") | html %] [% Config("Product") %] [% Config("Version").remove('\.0\..*') %]</a>
  22 +[% RenderBlockEnd("Banner") %]
  23 + <div class="Clear"></div>
  24 +</div>
  25 +</div>
  26 +
  27 +
  28 +
  29 +
  30 +[% InsertTemplate("CustomerFooterJS.tt") %]
  31 +
  32 +</body>
  33 +</html>
Kernel/Output/HTML/Standard/CustomerHTMLHeadQPUFSC.tt 0 → 100755
  Diff comments   View file @c02a227
@@ -0,0 +1,159 @@ @@ -0,0 +1,159 @@
  1 +# --
  2 +# CustomerHTMLHeadUFSC.tt - provides FSC global HTML header
  3 +# Copyright (C) 2015, SeTIC - UFSC - http://setic.ufsc.br/
  4 +# --
  5 +# This software comes with ABSOLUTELY NO WARRANTY. For details, see
  6 +# the enclosed file COPYING for license information (AGPL). If you
  7 +# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
  8 +# --
  9 +<head>
  10 + <meta http-equiv="Content-type" content="text/html;charset=utf-8" />
  11 +[% RenderBlockStart("MetaHttpEquivRefresh") %]
  12 +[% INCLUDE "HTMLHeadRefresh.tt" %]
  13 +[% RenderBlockEnd("MetaHttpEquivRefresh") %]
  14 +[% RenderBlockStart("MetaLink") %]
  15 + <link rel="[% Data.Rel | html %]" type="[% Data.Type | html %]" title="[% Data.Title | html %]" href="[% Data.Href %]" />
  16 +[% RenderBlockEnd("MetaLink") %]
  17 + <link rel="shortcut icon" href="[% Config("Frontend::ImagePath") %]icons/product.ico" type="image/ico" />
  18 +
  19 +[% RenderBlockStart("CommonCSS") %]
  20 + <link rel="stylesheet" type="text/css" href="[% Config("Frontend::WebPath") %]skins/Customer/[% Data.Skin | uri %]/[% Data.CSSDirectory | html %]/[% Data.Filename | html %]" />
  21 +[% RenderBlockEnd("CommonCSS") %]
  22 +
  23 +[% RenderBlockStart("CommonCSS_IE8") %]
  24 +<!--[if IE 7]>
  25 + <link rel="stylesheet" type="text/css" href="[% Config("Frontend::WebPath") %]skins/Customer/[% Data.Skin | uri %]/[% Data.CSSDirectory | html %]/[% Data.Filename | html %]" />
  26 + <![endif]-->
  27 +[% RenderBlockEnd("CommonCSS_IE8") %]
  28 +
  29 +[% RenderBlockStart("ModuleCSS") %]
  30 + <link rel="stylesheet" type="text/css" href="[% Config("Frontend::WebPath") %]skins/Customer/[% Data.Skin | uri %]/[% Data.CSSDirectory | html %]/[% Data.Filename | html %]" />
  31 +[% RenderBlockEnd("ModuleCSS") %]
  32 +
  33 +[% RenderBlockStart("ModuleCSS_IE8") %]
  34 +<!--[if IE 7]>
  35 + <link rel="stylesheet" type="text/css" href="[% Config("Frontend::WebPath") %]skins/Customer/[% Data.Skin | uri %]/[% Data.CSSDirectory | html %]/[% Data.Filename | html %]" />
  36 + <![endif]-->
  37 +[% RenderBlockEnd("ModuleCSS_IE8") %]
  38 +
  39 + <link rel="stylesheet" type="text/css" href="[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/ui-theme/jquery-ui.css" />
  40 + <link rel="stylesheet" type="text/css" href="[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/jstree-theme/default/style.css" />
  41 +
  42 +[% RenderBlockStart("HeaderLogoCSS") %]
  43 + <style type="text/css">
  44 + #Header #Logo {
  45 + background-image: [% Data.URL | html %];
  46 + top: [% Data.StyleTop | html %];
  47 + right: [% Data.StyleRight | html %];
  48 + width: [% Data.StyleWidth | html %];
  49 + height: [% Data.StyleHeight | html %];
  50 + }
  51 + </style>
  52 +[% RenderBlockEnd("HeaderLogoCSS") %]
  53 +
  54 + <style type="text/css">
  55 + @font-face {
  56 + font-family: 'FontAwesome';
  57 + src: url('[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/fontawesome/fontawesome-webfont.eot?v=4.1.0');
  58 + src: url('[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/fontawesome/fontawesome-webfont.eot?#iefix&v=4.1.0') format('embedded-opentype'),
  59 + url('[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/fontawesome/fontawesome-webfont.woff?v=4.1.0') format('woff'),
  60 + url('[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/fontawesome/fontawesome-webfont.ttf?v=4.1.0') format('truetype'),
  61 + url('[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/fontawesome/fontawesome-webfont.svg#fontawesomeregular?v=4.1.0') format('svg');
  62 + font-weight: normal;
  63 + font-style: normal;
  64 + }
  65 +
  66 + /* Fix poor font rendering on chrome based browsers on windows */
  67 + @media all and (-webkit-min-device-pixel-ratio:0) {
  68 + @font-face {
  69 + font-family: 'FontAwesome';
  70 + src: url('[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/fontawesome/fontawesome-webfont.svg#fontawesomeregular') format('svg'),
  71 + url('[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/fontawesome/fontawesome-webfont.eot?#iefix&v=4.1.0') format('embedded-opentype'),
  72 + url('[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/fontawesome/fontawesome-webfont.woff?v=4.1.0') format('woff'),
  73 + url('[% Config("Frontend::WebPath") %]skins/Customer/default/css/thirdparty/fontawesome/fontawesome-webfont.ttf?v=4.1.0') format('truetype');
  74 + font-weight: normal;
  75 + font-style: normal;
  76 + }
  77 + }
  78 + </style>
  79 +
  80 +<!--[if IE 8]>
  81 + <script type="text/javascript">
  82 + /* Fix initial font rendering on IE8 for FontAwesome */
  83 + (function() {
  84 + var head = document.getElementsByTagName('head')[0],
  85 + style = document.createElement('style');
  86 + style.type = 'text/css';
  87 + style.styleSheet.cssText = ':before,:after{content:none !important;}';
  88 + head.appendChild(style);
  89 + setTimeout(function(){
  90 + head.removeChild(style);
  91 + }, 0);
  92 + }());
  93 + </script>
  94 + <![endif]-->
  95 +
  96 + <style type="text/css">
  97 + #header {
  98 + height: 90px;
  99 + background-image: url("/otrs-web/skins/Customer/default/images/queues-panel/cabecalhoUFSC.jpg");
  100 + background-position: bottom left;
  101 + padding-left: 30px;
  102 + padding-top: 0px;
  103 + font-family: Verdana, Arial, sans-serif;
  104 + margin-bottom: 20px;
  105 + }
  106 +
  107 + .tabstyles {
  108 + border-collapse: separate;
  109 + display: inline;
  110 + font-family: Verdana, Arial, sans-serif;
  111 + font-size: 11px;
  112 + height: auto;
  113 + margin-bottom: 0px;
  114 + margin-left: 0px;
  115 + margin-right: 0px;
  116 + margin-top: 0px;
  117 + padding-bottom: 0px;
  118 + padding-left: 0px;
  119 + padding-right: 0px;
  120 + padding-top: 0px;
  121 + width: auto;
  122 +vertical-align: bottom;
  123 + }
  124 +
  125 + .atalhoMenuLogo {
  126 + text-align: right;
  127 + vertical-align: bottom;
  128 + color: #0000ee;
  129 + }
  130 +
  131 + .titleText {
  132 + FONT-SIZE: 16px;
  133 + FONT-WEIGHT: bold;
  134 + FONT-FAMILY: Arial, Helvetica, sans-serif;
  135 + text-align: left;
  136 + margin-left: 10px;
  137 +}
  138 +
  139 + body {
  140 + background: white;
  141 + FONT-FAMILY: Arial, Helvetica, sans-serif;
  142 + text-align: left;
  143 + font-size: 12px;
  144 +}
  145 + }
  146 +
  147 +
  148 +
  149 + </style>
  150 +
  151 +
  152 + <title>[% Data.TitleArea | html %] [% Config("ProductName") %]</title>
  153 +
  154 +
  155 +
  156 +
  157 +[% INCLUDE "HTMLHeadBlockEvents.tt" %]
  158 +
  159 +</head>
Kernel/Output/HTML/Standard/CustomerHeaderQPUFSC.tt 0 → 100755
  Diff comments   View file @c02a227
@@ -0,0 +1,40 @@ @@ -0,0 +1,40 @@
  1 +# --
  2 +# CustomerHeaderQPUFSC.tt - provides global HTML header for UFSC
  3 +# Copyright (C) 2015, SeTIC - UFSC - http://setic.ufsc.br/
  4 +# --
  5 +# This software comes with ABSOLUTELY NO WARRANTY. For details, see
  6 +# the enclosed file COPYING for license information (AGPL). If you
  7 +# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
  8 +# --
  9 +[%- INCLUDE "HTTPHeaders.tt" -%]
  10 +
  11 +<!DOCTYPE html>
  12 +<html>
  13 +[% InsertTemplate("Copyright.tt") %]
  14 +[% InsertTemplate("CustomerHTMLHeadQPUFSC.tt") %]
  15 +
  16 +
  17 +<body class="NoJavaScript">
  18 + <div id="header" class="noPrint">
  19 + <table border="0" width="100%">
  20 + <tbody>
  21 + <tr style="height: 88px; vertical-align: bottom;">
  22 + <td class="atalhoMenuLogo"><span class="tabstyles">
  23 + <a href="http://servicosti.ufsc.br/">Catálogo de serviços</a> | <a href="/otrs/customer.pl?Action=CustomerTicketOverview">Meus chamados</a></span>
  24 + </td>
  25 + </tr>
  26 + </tbody>
  27 + </table>
  28 + </div>
  29 +
  30 +<table id="titulo" width="100%" cellpadding="0" cellspacing="0">
  31 + <tbody><tr>
  32 + <td align="left" valign="top"><span class="titleText">PAI - <span style="font-weight: bolder">P</span>ortal de <span style="font-weight: bolder">A</span>tendimento <span style="font-weight: bolder">I</span>nstitucional</span></td>
  33 + <td align="left" valign="top" width="1"></td>
  34 + </tr>
  35 + </tbody></table>
  36 +<div style="font-size: 0px;">
  37 +<div style="height: 2px; width: 100%; background-image: url('/otrs-web/skins/Customer/default/images/queues-panel/separador.gif'); background-repeat: repeat-x; background-position: 0 50%;"></div>
  38 +</div>
  39 +
  40 +<!-- end header -->
Kernel/Output/HTML/Standard/QueuesPanel.tt
  Diff comments   View file @c02a227
@@ -11,7 +11,7 @@ @@ -11,7 +11,7 @@
11 # the enclosed file COPYING for license information (AGPL). If you 11 # the enclosed file COPYING for license information (AGPL). If you
12 # did not receive this file, see http://www.gnu.org/licenses/agpl.txt. 12 # did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
13 # -- 13 # --
14 -<div class="Queues"> 14 +<div id="Queues" class="Queues">
15 <div class="ChooseQueue">[% Data.MsgChooseQueue %]</div> 15 <div class="ChooseQueue">[% Data.MsgChooseQueue %]</div>
16 16
17 <div id="columns"></div> 17 <div id="columns"></div>
@@ -20,12 +20,19 @@ @@ -20,12 +20,19 @@
20 <div class="QueueCard"> 20 <div class="QueueCard">
21 <div class="QueueTitle"><a class="QueueTitleLink" href="[% Env("Baselink") %]Action=NewTicketWizard;BaseQueueID=[% Data.QueueID %]">[% Data.QueueName %]</a></div> 21 <div class="QueueTitle"><a class="QueueTitleLink" href="[% Env("Baselink") %]Action=NewTicketWizard;BaseQueueID=[% Data.QueueID %]">[% Data.QueueName %]</a></div>
22 <div class="QueueComments">[% Data.QueueComments %]</div> 22 <div class="QueueComments">[% Data.QueueComments %]</div>
23 - </div> 23 + </div>
  24 +
24 [% RenderBlockEnd("ListQueue") %] 25 [% RenderBlockEnd("ListQueue") %]
25 26
  27 +</div>
  28 +
26 [% WRAPPER JSOnDocumentComplete %] 29 [% WRAPPER JSOnDocumentComplete %]
27 <script type="text/javascript"> 30 <script type="text/javascript">
28 [% Data.QueueJS %] 31 [% Data.QueueJS %]
  32 +
  33 +
  34 + [% Data.CustomJS %]
  35 +
29 </script> 36 </script>
30 [% END %] 37 [% END %]
31 38
Kernel/System/QueuesPanel.pm 0 → 100644
  Diff comments   View file @c02a227
@@ -0,0 +1,212 @@ @@ -0,0 +1,212 @@
  1 +# --
  2 +# Kernel/System/QueuesPanel.pm - logic for queues panel module
  3 +#
  4 +# Copyright (C) SeTIC - UFSC - http://setic.ufsc.br/
  5 +# Version 29/10/2015 - First version
  6 +#
  7 +# --
  8 +# This software comes with ABSOLUTELY NO WARRANTY. For details, see
  9 +# the enclosed file COPYING for license information (AGPL). If you
  10 +# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
  11 +# --
  12 +package Kernel::System::QueuesPanel;
  13 +
  14 +use strict;
  15 +use warnings;
  16 +
  17 +use Kernel::System::VariableCheck qw(:all);
  18 +use Data::Dumper;
  19 +
  20 +our @ObjectDependencies = (
  21 +"Kernel::System::DB",
  22 +"KerneL::System::Log",
  23 +"Kernel::System::Queue");
  24 +
  25 +sub new {
  26 + my ( $Type, %Param ) = @_;
  27 +
  28 + # allocate new hash for object
  29 + my $Self = {%Param};
  30 + bless( $Self, $Type );
  31 +
  32 + return $Self;
  33 +}
  34 +
  35 +
  36 +=head
  37 +
  38 +Builds the JavaScript for the Queues Panel component (jQuery hColumns)
  39 +
  40 +Params: IgnoreQueuesID - comma-separated list of queues to ignore
  41 + ExtraQueues - line-break separated list of extra queues to include. Each line has a name for the queue and a link, separated by "||" - example:
  42 + SeTIC||http://setic.ufsc.br
  43 +
  44 +=cut
  45 +sub BuildQueuesJS {
  46 + my ( $Self, %Param ) = @_;
  47 +
  48 + # Get queues
  49 + my %Queues = ();
  50 + my %ExtraQueuesLinks = ();
  51 +
  52 + my $DBObject = $Kernel::OM->Get("Kernel::System::DB");
  53 +
  54 + if ($Param{IgnoreQueuesIDs}) {
  55 + $DBObject->Prepare( SQL => "SELECT id, name FROM queue WHERE valid_id = 1 AND id NOT IN (" . $Param{IgnoreQueuesIDs} . ") ORDER BY name ASC", );
  56 + } else {
  57 + $DBObject->Prepare( SQL => "SELECT id, name FROM queue WHERE valid_id = 1 ORDER BY name ASC", );
  58 + }
  59 +
  60 + while ( my @Row = $DBObject->FetchrowArray() ) {
  61 + $Queues{ $Row[0] } = $Row[1];
  62 + }
  63 +
  64 +
  65 + if ($Param{ExtraQueues}) {
  66 + my @extraQueues = split('\n', $Param{ExtraQueues});
  67 + my $id = -1;
  68 + foreach my $extraQueue (@extraQueues) {
  69 + my @data = split('\|', $extraQueue);
  70 + $Queues{$id} = $data[0];
  71 + $ExtraQueuesLinks{$id} = $data[1];
  72 + $id = $id - 1;
  73 + }
  74 + }
  75 +
  76 + my $result =
  77 + '$(document).ready(function() {' . "\n\t"
  78 + . ' $("#columns").hColumns({'
  79 + . "\n\t\t"
  80 + . ' nodeSource: function(node_id, callback) {' . "\n";
  81 +
  82 + for my $queue ( keys %Queues ) {
  83 + $result = $result . $Self->BuildQueueJS( Queues => \%Queues, Queue => $Queues{$queue}, QueueID => $queue, ExtraQueuesLinks => \%ExtraQueuesLinks, URL =>
  84 + $Param{URL} );
  85 + }
  86 +
  87 + $result = $result . $Self->BuildTopQueuesJS( Queues => \%Queues, ExtraQueuesLinks => \%ExtraQueuesLinks, URL =>
  88 + $Param{URL} );
  89 +
  90 + $result = $result . "\n\t}});\n});";
  91 +
  92 + return $result;
  93 +}
  94 +
  95 +=head
  96 +
  97 +Builds the top level queues JavaScript
  98 +
  99 +Params: Queues - queues list
  100 + ExtraQueuesLinks - links for custom (id < 0) queues
  101 +
  102 +=cut
  103 +sub BuildTopQueuesJS {
  104 + my ( $Self, %Param ) = @_;
  105 + my %Queues = %{ $Param{"Queues"} };
  106 + my %ExtraQueuesLinks = %{ $Param{"ExtraQueuesLinks"} };
  107 +
  108 + my @topQueues = grep { index( $Queues{$_}, '::' ) == -1 } keys %Queues;
  109 +
  110 + my $result = "\t\tif (node_id === null) { \n\t\t\treturn callback(null, [\n";
  111 + for my $queue (sort {$Queues{$a} cmp $Queues{$b}} @topQueues) {
  112 +
  113 + if ( grep { index( $Queues{$_}, $Queues{$queue} . "::" ) >= 0 } keys %Queues ) {
  114 + $result = $result
  115 + . "\t\t\t\t"
  116 + . '{ id: '
  117 + . $queue
  118 + . ', label: "'
  119 + . $Self->LastQueue( $Queues{$queue} )
  120 + . '", type: "folder" },' . "\n";
  121 + }
  122 + else {
  123 + $result = $result
  124 + . "\t\t\t\t"
  125 + . '{ id: '
  126 + . $queue
  127 + . ', label: "'
  128 + . $Self->LastQueue( $Queues{$queue} )
  129 + . '", type: "link", url: "'
  130 + . ($queue < 0 ? $ExtraQueuesLinks{$queue} : $Param{"URL"} . $queue)
  131 + . '" },' . "\n";
  132 + }
  133 + }
  134 +
  135 + $result = $result . "\t\t\t]);\n\t\t}\n";
  136 +
  137 + return $result;
  138 +}
  139 +
  140 +=head
  141 +
  142 +Builds sub-queues JavaScript
  143 +
  144 +Params: Queues - queues list
  145 + ExtraQueuesLinks - links for custom (id < 0) queues
  146 + BaseQueue / BaseQueueID - which upper queue to generate subqueues
  147 +
  148 +=cut
  149 +sub BuildQueueJS {
  150 + my ( $Self, %Param ) = @_;
  151 + my %Queues = %{ $Param{"Queues"} };
  152 + my $BaseQueue = $Param{"Queue"};
  153 + my $BaseQueueID = $Param{"QueueID"};
  154 + my %ExtraQueuesLinks = %{ $Param{"ExtraQueuesLinks"} };
  155 +
  156 + # Get subqueues
  157 + my @subqueues = grep { index( $Queues{$_}, $BaseQueue . "::" ) >= 0 } keys %Queues;
  158 + my $level = () = $BaseQueue =~ /::/g;
  159 + $level = $level + 1;
  160 +
  161 + # Remove subsubqueues
  162 + @subqueues = grep { ( () = $Queues{$_} =~ /::/g ) == $level } @subqueues;
  163 +
  164 + # When there are no subqueues, there is no need to create a JS
  165 + if ( !@subqueues ) {
  166 + return "";
  167 + }
  168 +
  169 + my $result = "\t\tif (node_id === " . $BaseQueueID . ") { \n\t\t\treturn callback(null, [\n";
  170 +
  171 + for my $queue (@subqueues) {
  172 + if ( grep { index( $Queues{$_}, $Queues{$queue} . "::" ) >= 0 } keys %Queues ) {
  173 + $result = $result
  174 + . "\t\t\t\t"
  175 + . '{ id: '
  176 + . $queue
  177 + . ', label: "'
  178 + . $Self->LastQueue( $Queues{$queue} )
  179 + . '", type: "folder" }, ' . "\n";
  180 + }
  181 + else {
  182 + $result = $result
  183 + . "\t\t\t\t"
  184 + . '{ id: '
  185 + . $queue
  186 + . ', label: "'
  187 + . $Self->LastQueue( $Queues{$queue} )
  188 + . '", type: "link", url: "'
  189 + . ($queue < 0 ? $ExtraQueuesLinks{$queue} : $Param{"URL"} . $queue) . '" }, ' . "\n";
  190 + }
  191 + }
  192 +
  193 + $result = $result . "\t\t\t]);\n\t\t}\n";
  194 +
  195 + return $result;
  196 +}
  197 +
  198 +=head
  199 +
  200 +Returns last part of the queue name (strips parent queues)
  201 +
  202 +Params: QueueName
  203 +
  204 +=cut
  205 +sub LastQueue {
  206 + my $Self = shift;
  207 + my $queue = shift;
  208 + my @parts = split( "::", $queue );
  209 + return $parts[-1];
  210 +}
  211 +
  212 +1;
QueuePanelUFSC.sopm 0 → 100755
  Diff comments   View file @c02a227
@@ -0,0 +1,22 @@ @@ -0,0 +1,22 @@
  1 +<?xml version="1.0" encoding="utf-8" ?>
  2 +<otrs_package version="1.0">
  3 + <Name>QueuesPanelUFSC</Name>
  4 + <Version>1.0.0</Version>
  5 + <Framework>4.0.4</Framework>
  6 + <Vendor>SeTIC</Vendor>
  7 + <URL>http://www.setic.ufsc.br</URL>
  8 + <License>GPLv2</License>
  9 + <Description>Customer header/footer for QueuesPanel module for UFSC</Description>
  10 + <IntroInstall Type="post" Title="Thank you">Module installed successfully!</IntroInstall>
  11 + <Description>New Ticket Wizard</Description>
  12 + <BuildDate>?</BuildDate>
  13 + <BuildHost>?</BuildHost>
  14 + <Filelist>
  15 + <File Permission="644" Location="Kernel/Output/HTML/Standard/CustomerFooterQPUFSC.tt"></File>
  16 + <File Permission="644" Location="Kernel/Output/HTML/Standard/CustomerHeaderQPUFSC.tt"></File>
  17 + <File Permission="644" Location="Kernel/Output/HTML/Standard/CustomerHTMLHeadQPUFSC.tt"></File>
  18 + <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/images/queues-panel/cabecalhoUFSC.jpg"></File>
  19 + <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/images/queues-panel/separador.gif"></File>
  20 + <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/images/queues-panel/setic.png"></File>
  21 + </Filelist>
  22 +</otrs_package>
0 \ No newline at end of file 23 \ No newline at end of file
QueuesPanel.sopm
  Diff comments   View file @c02a227
1 <?xml version="1.0" encoding="utf-8" ?> 1 <?xml version="1.0" encoding="utf-8" ?>
2 <otrs_package version="1.0"> 2 <otrs_package version="1.0">
3 <Name>QueuesPanel</Name> 3 <Name>QueuesPanel</Name>
4 - <Version>1.0.0</Version>  
5 - <Framework>4.0.3</Framework> 4 + <Version>1.1.0</Version>
  5 + <Framework>4.0.4</Framework>
6 <Vendor>SeTIC</Vendor> 6 <Vendor>SeTIC</Vendor>
  7 + <ChangeLog version="1.1.0">Support for custom queues, layout fixes, support for custom layouts for header and footer</ChangeLog>
7 <URL>http://www.setic.ufsc.br</URL> 8 <URL>http://www.setic.ufsc.br</URL>
8 <License>GPLv2</License> 9 <License>GPLv2</License>
9 <Description>Queue choosing panel</Description> 10 <Description>Queue choosing panel</Description>
10 <IntroInstall Type="post" Title="Thank you">Module installed successfully!</IntroInstall> 11 <IntroInstall Type="post" Title="Thank you">Module installed successfully!</IntroInstall>
11 - <Description>New Ticket Wizard</Description> 12 + <Description>Queues Panel</Description>
12 <BuildDate>?</BuildDate> 13 <BuildDate>?</BuildDate>
13 <BuildHost>?</BuildHost> 14 <BuildHost>?</BuildHost>
14 - <PackageRequired>CASAuthentication</PackageRequired>  
15 - <PackageRequired>NewTicketWizard</PackageRequired> 15 + <PackageRequired Version="1.1.0">CASAuthentication</PackageRequired>
  16 + <PackageRequired Version="1.5.0">NewTicketWizard</PackageRequired>
16 <Filelist> 17 <Filelist>
17 <File Permission="644" Location="Kernel/Config/Files/QueuesPanel.xml"></File> 18 <File Permission="644" Location="Kernel/Config/Files/QueuesPanel.xml"></File>
18 19
@@ -22,15 +23,16 @@ @@ -22,15 +23,16 @@
22 <File Permission="644" Location="Kernel/Modules/QueuesPanel.pm"></File> 23 <File Permission="644" Location="Kernel/Modules/QueuesPanel.pm"></File>
23 <File Permission="644" Location="Kernel/Modules/QueuesPanelPublic.pm"></File> 24 <File Permission="644" Location="Kernel/Modules/QueuesPanelPublic.pm"></File>
24 25
  26 + <File Permission="644" Location="Kernel/System/QueuesPanel.pm"></File>
  27 +
25 <File Permission="644" Location="Kernel/Output/HTML/Standard/QueuesPanel.tt"></File> 28 <File Permission="644" Location="Kernel/Output/HTML/Standard/QueuesPanel.tt"></File>
26 29
27 <File Permission="644" Location="var/httpd/htdocs/js/thirdparty/hColumns/jquery.hcolumns.min.js"></File> 30 <File Permission="644" Location="var/httpd/htdocs/js/thirdparty/hColumns/jquery.hcolumns.min.js"></File>
28 31
29 <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/css/hColumns/hcolumns-intro.css"></File> 32 <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/css/hColumns/hcolumns-intro.css"></File>
30 <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/css/hColumns/hcolumns.css"></File> 33 <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/css/hColumns/hcolumns.css"></File>
31 - <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/css/hColumns/reset.css"></File> 34 + <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/css/hColumns/reset.css"></File>
32 35
33 - <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/images/hColumns/demo.png"></File>  
34 <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/images/hColumns/glyphicons-halflings.png"></File> 36 <File Permission="644" Location="var/httpd/htdocs/skins/Customer/default/images/hColumns/glyphicons-halflings.png"></File>
35 37
36 </Filelist> 38 </Filelist>
var/httpd/htdocs/skins/Customer/default/css/hColumns/hcolumns-intro.css
  Diff comments   View file @c02a227
@@ -80,6 +80,3 @@ ol li { @@ -80,6 +80,3 @@ ol li {
80 line-height: 20px; 80 line-height: 20px;
81 } 81 }
82 82
83 -.column-view-container {  
84 - margin: 1em;  
85 -}  
var/httpd/htdocs/skins/Customer/default/css/hColumns/hcolumns.css
  Diff comments   View file @c02a227
1 -.ChooseQueue {  
2 - border-style: solid; 1 +/*.ChooseQueue {
  2 + border-bottom-style: solid;
3 border-width: 1px; 3 border-width: 1px;
4 padding: 5px; 4 padding: 5px;
5 margin-top: 5px; 5 margin-top: 5px;
6 margin-left: 10px; 6 margin-left: 10px;
  7 +}*/
  8 +
  9 +.ChooseQueue {
  10 + background-color: rgb(198, 222, 255);
  11 +background-image: none;
  12 +background-position: 0px 0px;
  13 +background-repeat: repeat-x;
  14 +border-bottom-color: rgb(255, 255, 255);
  15 +border-bottom-style: solid;
  16 +border-bottom-width: 0px;
  17 +border-collapse: separate;
  18 +border-left-color: rgb(255, 255, 255);
  19 +border-left-style: solid;
  20 +border-left-width: 1px;
  21 +border-right-color: rgb(255, 255, 255);
  22 +border-right-style: solid;
  23 +border-right-width: 1px;
  24 +border-top-color: rgb(255, 255, 255);
  25 +border-top-style: solid;
  26 +border-top-width: 1px;
  27 +color: rgb(0, 0, 0);
  28 +cursor: default;
  29 +display: table-cell;
  30 +font-family: Arial, Verdana, sans-serif;
  31 +font-size: 14px;
  32 +font-weight: bold;
  33 +height: 12px;
  34 +margin-bottom: 0px;
  35 +margin-left: 0px;
  36 +margin-right: 0px;
  37 +margin-top: 0px;
  38 +padding-bottom: 5px;
  39 +padding-left: 15px;
  40 +padding-right: 15px;
  41 +padding-top: 5px;
  42 +text-align: center;
  43 +vertical-align: middle;
  44 +}
  45 +
  46 +.Queues {
  47 + width: 80%;
  48 + margin: 0 auto;
  49 + padding-top: 10px;
7 } 50 }
8 51
9 /* column view container */ 52 /* column view container */
10 .column-view-container { 53 .column-view-container {
11 width: 100%; 54 width: 100%;
12 - height: 400px;  
13 - padding: 0; 55 + margin: 0px;
  56 + padding: 0px;
14 border: 1px solid #ccc; 57 border: 1px solid #ccc;
15 background: #FFF; 58 background: #FFF;
16 display: block; 59 display: block;
var/httpd/htdocs/skins/Customer/default/images/queues-panel/cabecalhoUFSC.jpg 0 → 100644
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var/httpd/htdocs/skins/Customer/default/images/queues-panel/separador.gif 0 → 100644
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var/httpd/htdocs/skins/Customer/default/images/queues-panel/separador.gif.1 0 → 100644
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var/httpd/htdocs/skins/Customer/default/images/queues-panel/setic.png 0 → 100644
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