Commit 6f7cee113a19357a4c8a61d7df9f796323500256

Authored by Melissa Wen
1 parent 3d59c75e

[oss-2018] applying additional revisions of Carla

oss2018/content/01-introduction.tex
@@ -2,7 +2,7 @@ @@ -2,7 +2,7 @@
2 2
3 E-government projects differ from others due to their complexity and extension 3 E-government projects differ from others due to their complexity and extension
4 \cite{anthopoulos2016egovernment}. They are complex because they combine 4 \cite{anthopoulos2016egovernment}. They are complex because they combine
5 -construction, innovation, information , innovation, information \& communications technologies, politics, communications technologies, politics, 5 +development, innovation, information , innovation, information \& communications technologies, politics, communications technologies, politics,
6 and social impact. Their extension, on the other hand, is related to their 6 and social impact. Their extension, on the other hand, is related to their
7 scope, target audience, organizational size, time, and the corresponding 7 scope, target audience, organizational size, time, and the corresponding
8 resistance to change. Government-academia collaborative projects may be treated 8 resistance to change. Government-academia collaborative projects may be treated
oss2018/content/04-results.tex
@@ -19,8 +19,7 @@ communication and management was built using the development leaders' @@ -19,8 +19,7 @@ communication and management was built using the development leaders'
19 experiences in FLOSS and agile projects to meet the government bureaucracies. 19 experiences in FLOSS and agile projects to meet the government bureaucracies.
20 20
21 \textit{\textbf{Use of the system under development to develop the system itself}}. 21 \textit{\textbf{Use of the system under development to develop the system itself}}.
22 -The first version of the new SPB portal was released nine months after the  
23 -project beginning. Due to the platform features for software development and 22 +Due to the platform features for software development and
24 social network, the development coordinators decided to use the platform under 23 social network, the development coordinators decided to use the platform under
25 construction to develop the system itself. Gradually, in addition to development 24 construction to develop the system itself. Gradually, in addition to development
26 activities, government and academia migrated the project management and the 25 activities, government and academia migrated the project management and the
@@ -142,8 +141,8 @@ better technical decisions}, as quoted in one of the answers to the senior @@ -142,8 +141,8 @@ better technical decisions}, as quoted in one of the answers to the senior
142 developer's questionnaire: \textit{``I think my main contribution was to 141 developer's questionnaire: \textit{``I think my main contribution was to
143 balance the relations between the MPOG staff and the university team.''}. {63\%} of 142 balance the relations between the MPOG staff and the university team.''}. {63\%} of
144 the senior developers believed they have collaborated to conciliate the management 143 the senior developers believed they have collaborated to conciliate the management
145 -and development process between the two institutions and also {63\%} of them  
146 -that they helped MPOG staff to express their requests more clearly. Government 144 +and development process between the two institutions and also {63\%} of them
  145 +helped MPOG staff express their requests more clearly. Government
147 analysts were also more open to suggestions from these developers: 146 analysts were also more open to suggestions from these developers:
148 \textit{``They are developers of the upstream projects of the systems that 147 \textit{``They are developers of the upstream projects of the systems that
149 integrate the platform. They conveyed trust, and then we trust in the developed 148 integrate the platform. They conveyed trust, and then we trust in the developed
@@ -161,7 +160,7 @@ the project for all of them. {75\%} of the senior developers believed that ``Wor @@ -161,7 +160,7 @@ the project for all of them. {75\%} of the senior developers believed that ``Wor
161 in pairs with a senior'' and 63\% that ``Participate in joint review tasks'' 160 in pairs with a senior'' and 63\% that ``Participate in joint review tasks''
162 were the tasks with the involvement of them that most contributed to the 161 were the tasks with the involvement of them that most contributed to the
163 evolution of university interns in the project. {75\%} believed that the knowledge 162 evolution of university interns in the project. {75\%} believed that the knowledge
164 -shared by them to a intern was widespread among the others in the team. 163 +shared by them to one intern was widespread among the others in the team.
165 Government analysts also pointed this knowledge sharing: \textit{``On 164 Government analysts also pointed this knowledge sharing: \textit{``On
166 the side of the universities, what we noticed was a significant improvement in the platform 165 the side of the universities, what we noticed was a significant improvement in the platform
167 with the hiring of the original developers of the systems. They had a guide on 166 with the hiring of the original developers of the systems. They had a guide on
oss2018/content/05-discussion.tex
@@ -80,7 +80,7 @@ the use of the nine best practices. @@ -80,7 +80,7 @@ the use of the nine best practices.
80 \begin{itemize} 80 \begin{itemize}
81 \setlength{\itemsep}{2pt} 81 \setlength{\itemsep}{2pt}
82 \item Government staff, academic coordinators, senior developers and team coaches biweekly meet at the university lab, academia headquarters, for sprint planning and review. 82 \item Government staff, academic coordinators, senior developers and team coaches biweekly meet at the university lab, academia headquarters, for sprint planning and review.
83 -\item Conduct on the platform the technical discussions between government staff and the development team. 83 +\item Conducte on the platform technical discussions between government staff and the development team.
84 \item Involve government board directors only in strategic planning of the project. 84 \item Involve government board directors only in strategic planning of the project.
85 \item Build a continuous delivery pipeline with stages involving both sides. 85 \item Build a continuous delivery pipeline with stages involving both sides.
86 \end{itemize} \end{flushleft} & 86 \end{itemize} \end{flushleft} &
@@ -89,7 +89,7 @@ the use of the nine best practices. @@ -89,7 +89,7 @@ the use of the nine best practices.
89 \setlength{\itemsep}{2pt} 89 \setlength{\itemsep}{2pt}
90 \item Reducing communication misunderstanding; 90 \item Reducing communication misunderstanding;
91 \item Better meeting expectations of both sides; 91 \item Better meeting expectations of both sides;
92 -\item Improvement of decision-making process; 92 +\item Improvement of the decision-making process;
93 \item Overcoming the government bias regarding low productivity of collaborative projects with academia; 93 \item Overcoming the government bias regarding low productivity of collaborative projects with academia;
94 \item Synchronizing the execution pace of activities; 94 \item Synchronizing the execution pace of activities;
95 \item Sharing a common understanding of the process from one side to the other. 95 \item Sharing a common understanding of the process from one side to the other.
@@ -139,10 +139,10 @@ a few obvious limitations. Firstly, we point out the lack of communication recor @@ -139,10 +139,10 @@ a few obvious limitations. Firstly, we point out the lack of communication recor
139 low traceability of the management data referring to the first phase of the 139 low traceability of the management data referring to the first phase of the
140 project. Secondly, we consider a drawback the hiatus between the completion of the 140 project. Secondly, we consider a drawback the hiatus between the completion of the
141 project and the conduction of interviews and questionnaires, since we rely on 141 project and the conduction of interviews and questionnaires, since we rely on
142 -the memory of the interviewees to rescue the events. Lastly, the new work  
143 -experiences of the respondents after the project and their current working  
144 -mindset may also modify their perceptions on the topics addressed in the  
145 -questionnaire and consequently their responses. 142 +the memory of the interviewees to rescue the events. Lastly, the current
  143 +situation of the respondents, such as their current working midset, may also
  144 +alter their perception on the on the topics addressed in the questionnaire and
  145 +consequently their responses.
146 146
147 Finally, we collected a significant amount of data and testimonials related to 147 Finally, we collected a significant amount of data and testimonials related to
148 the teaching of software engineering. We consider the project studied an 148 the teaching of software engineering. We consider the project studied an