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[oss-2018] Review Benefits table
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icse2018/content/06-results.tex
@@ -28,15 +28,29 @@ and Mailman \end{itemize} & \begin{itemize} \item Confidence in developed code; | @@ -28,15 +28,29 @@ and Mailman \end{itemize} & \begin{itemize} \item Confidence in developed code; | ||
28 | \item Transparency and efficiency in communication; \item Easier monitoring and | 28 | \item Transparency and efficiency in communication; \item Easier monitoring and |
29 | increase interactions between development team and public servants; \item | 29 | increase interactions between development team and public servants; \item |
30 | Organically documentation and records generation; \end{itemize} \\ \hline | 30 | Organically documentation and records generation; \end{itemize} \\ \hline |
31 | -\textbf{Continuous Delivery} & \begin{itemize} \item Creation of DevOps Team to | ||
32 | -build Continuous Delivery pipeline which involves both side participation. | ||
33 | -\item At each release, DevOps members would go to the ministry to assist its | ||
34 | -infrastructure team in deploying. \end{itemize} & \begin{itemize} \item | 31 | +\textbf{Bring together government staff and development team} & \begin{itemize} |
32 | +\item Biweekly gov staff, senior developers and coaches met to planning and | ||
33 | +review sprint at the UnB headquarters. \item Most of features under development | ||
34 | +were discussed on Gitlab Issue Tracker. \item Only strategic decisions or | ||
35 | +bureaucratic issues involve board directors. \item Deploying SPB intermediated | ||
36 | +versions in production \end{itemize} & \begin{itemize} | ||
37 | +\item Reducing communication misunderstood; \item Empathy between members on | ||
38 | +both sides; Meeting expectations of both sides on developing requirements; | ||
39 | +\item Improving the understanding of collaborative development by the | ||
40 | +government; \item Aligning both side pace to execute project-related | ||
41 | +activities; \item | ||
35 | Increasing government confidence for collaborative projects with the | 42 | Increasing government confidence for collaborative projects with the |
36 | -university; \item Motivating teams; \item Transfering of knowledge about DevOps | ||
37 | -and Continuous Deliveries from academia to gov infrastructure team; \item | 43 | +university; \item Motivating teams; \item |
38 | Aligning both side pace to execute project-related activities; \item Improving | 44 | Aligning both side pace to execute project-related activities; \item Improving |
39 | -translation from one development process to the other; \end{itemize}\\ \hline | 45 | +translation from one development process to the other; \end{itemize} \\ \hline |
46 | +%\textbf{Continuous Delivery} & | ||
47 | +%\item At each release, DevOps members would go to the ministry to assist its | ||
48 | +%infrastructure team in deploying. \end{itemize} & \begin{itemize} \item | ||
49 | +%Increasing government confidence for collaborative projects with the | ||
50 | +%university; \item Motivating teams; \item Transfering of knowledge about DevOps | ||
51 | +%and Continuous Deliveries from academia to gov infrastructure team; \item | ||
52 | +%Aligning both side pace to execute project-related activities; \item Improving | ||
53 | +%translation from one development process to the other; \end{itemize}\\ \hline | ||
40 | \textbf{Divide development team in "component" fronts} & \begin{itemize} \item | 54 | \textbf{Divide development team in "component" fronts} & \begin{itemize} \item |
41 | The development was divided into four fronts with a certain self-organization | 55 | The development was divided into four fronts with a certain self-organization |
42 | of tasks. \item IT market professionals with recognized experience on each | 56 | of tasks. \item IT market professionals with recognized experience on each |
@@ -47,23 +61,13 @@ was also defined to coordinate tasks between teams. \end{itemize} & | @@ -47,23 +61,13 @@ was also defined to coordinate tasks between teams. \end{itemize} & | ||
47 | decision-making; \item Creating support-points for students, senior developers, | 61 | decision-making; \item Creating support-points for students, senior developers, |
48 | and gov staff; \item Transfering of knowledge from industry and FLOSS community | 62 | and gov staff; \item Transfering of knowledge from industry and FLOSS community |
49 | to both academia and government; \end{itemize}\\ \hline | 63 | to both academia and government; \end{itemize}\\ \hline |
50 | -\textbf{Bring together government staff and development team} & \begin{itemize} | ||
51 | -\item Biweekly gov staff, senior developers and coaches met to planning and | ||
52 | -review sprint at the UnB headquarters. \item Most of features under development | ||
53 | -were discussed on Gitlab Issue Tracker. \item Only strategic decisions or | ||
54 | -bureaucratic issues involve board directors. \end{itemize} & \begin{itemize} | ||
55 | -\item Reducing communication misunderstood; \item Empathy between members on | ||
56 | -both sides; Meeting expectations of both sides on developing requirements; | ||
57 | -\item Improving the understanding of collaborative development by the | ||
58 | -government; \item Aligning both side pace to execute project-related | ||
59 | -activities; \end{itemize} \\ \hline | ||
60 | \end{tabular}% | 64 | \end{tabular}% |
61 | } | 65 | } |
62 | \caption{Empirical SPB management method and its benefits} | 66 | \caption{Empirical SPB management method and its benefits} |
63 | \label{practices-table} | 67 | \label{practices-table} |
64 | \end{table} | 68 | \end{table} |
65 | 69 | ||
66 | -\subsubsection{Project management and communication on the developing platform | 70 | +\subsection{Project management and communication on the developing platform |
67 | itself} | 71 | itself} |
68 | \hfill | 72 | \hfill |
69 | 73 | ||
@@ -114,6 +118,91 @@ and also there in the portal itself of what happened in the project. At any | @@ -114,6 +118,91 @@ and also there in the portal itself of what happened in the project. At any | ||
114 | moment we can go there and see how it worked, how the person did, and manages | 118 | moment we can go there and see how it worked, how the person did, and manages |
115 | to salvage those good points." | 119 | to salvage those good points." |
116 | 120 | ||
121 | +%\subsubsection{Bringing the government staff directly responsible for the | ||
122 | +%project together with development team} | ||
123 | +%\begin{itemize} | ||
124 | +%\item \textit{Biweekly meetings (planning and sprint review) in the | ||
125 | +%development lab with the presence of government staff, team coaches and senior | ||
126 | +%developers} | ||
127 | +%\item \textit{Discuss features under development directly on Gitlab Issue | ||
128 | +%Tracker} | ||
129 | +%\item \textit{Only strategic decisions or bureaucratic issues involve the | ||
130 | +%directors/secretaries} | ||
131 | +%\end{itemize} | ||
132 | +% | ||
133 | +%\paragraph{Benefits} | ||
134 | +% | ||
135 | +%\begin{itemize} | ||
136 | +% \setlength\itemsep{1em} | ||
137 | +% \item \textit{Reduce communication misunderstood} | ||
138 | +% \subitem MPOG: "That's when the project started, people [MPOG staff] did | ||
139 | +%not participate in anything. The communication process was horrible."; "The | ||
140 | +%[MPOG] coordinator did not help, he would say something and UnB would talk to | ||
141 | +%another at the meeting and it was the biggest mess." About the direct dialogue | ||
142 | +%between the academic team and MPOG staff (without the involvement of | ||
143 | +%coordinators and / or directors) , she said "That's where things really started | ||
144 | +%to move, that the communication of the project began to improve." | ||
145 | +%% | ||
146 | +% \item \textit{Empathy between members on both sides} | ||
147 | +% \subitem {72.9\%} of students believe that interacting with MPOG staff was | ||
148 | +%important during the project | ||
149 | +% \subitem Only 27\% of the students interviewed said they did not feel like | ||
150 | +%attending meetings with MPOG employees | ||
151 | +% \subitem MPOG: "You know people in person and it makes such a big | ||
152 | +%difference because it causes empathy. You know what the person is going through | ||
153 | +%on their side and she knows what we're going through on our side. So the next | ||
154 | +%time you have a non-personal interaction (by mail, by list ...) I think it even | ||
155 | +%facilitates, improves communication. You already know who that person is, it's | ||
156 | +%not just a name. " | ||
157 | +%% | ||
158 | +% \item \textit{Develop requirements closer to the expectations of both sides} | ||
159 | +% \subitem {81.1 \%} of students believe that the participation of MPOG | ||
160 | +%staff in planning and closing sprints was important for the development of the | ||
161 | +%project | ||
162 | +% \subitem {75.6 \%} of students believe that writing the requirements | ||
163 | +%together with the MPOG staff was very important | ||
164 | +% \subitem Undergrad student: "Joint planning and timely meetings were very | ||
165 | +%important for understanding the needs of MPOG, and the interaction via SPB | ||
166 | +%tools helped validate the tool as a development platform" | ||
167 | +% \subitem Undergrad student: "Often they did not know what they really | ||
168 | +%wanted, and they caused some delays in the development of sprints" | ||
169 | +% \subitem Undergrad student: "A relationship of constant attempt to balance | ||
170 | +%and negotiate. The client does not always know the impacts of their requests" | ||
171 | +% \subitem MPOG: "I believe it was very positive, we also liked to go there, | ||
172 | +%to interact with the team. I think it brought more unity, more integration into | ||
173 | +%the project, because we went there, where people were working and they show | ||
174 | +%what was done. I think they also liked to receive our feedback about what had | ||
175 | +%been done by them.This interaction did not just made with the coordinator. I | ||
176 | +%found it very important and very positive it. " | ||
177 | +%% | ||
178 | +% \item \textit{Improve understanding of collaborative development by MPOG | ||
179 | +%staff} | ||
180 | +% \subitem Undergrad student: "In the beginning the demands of MPOG were | ||
181 | +%very 'orders from above', but according to the progress of the project, they | ||
182 | +%understood better our work philosophy and became more open" | ||
183 | +% \subitem MPOG: "During development we realized that the team that was | ||
184 | +%developing also felt like the owner of the project felt involved not only a | ||
185 | +%mere executor of an order. It was not a client relationship, it was a | ||
186 | +%partnership relationship, so there was a lot of team suggestions to be put into | ||
187 | +%the project. Sometimes these were put in for us to decide and sometimes not." | ||
188 | +% \subitem MPOG: "I think it was easy, I think the team was aligned. In | ||
189 | +%addition to being aligned, these items that, for example, were not priorities | ||
190 | +%and became priorities, were, in a sense, brought with some arguments from the | ||
191 | +%team. So the team was able to argue and succeed in showing that it was | ||
192 | +%important, that it needed to be prioritized, and I think the team was able to | ||
193 | +%present the arguments well for some of the priorities that happened during the | ||
194 | +%process." | ||
195 | +%% | ||
196 | +% \item \textit{Align the pace of both sides to execute activities} | ||
197 | +% \subitem MPOG: "When we went there, I knew people and made that | ||
198 | +%interaction more frequent, we also felt encouraged to validate faster and give | ||
199 | +%faster feedback to the teams so they would not wait there. I knew they were | ||
200 | +%waiting for our feedback and we were struggling to do it fast, because we ended | ||
201 | +%a sprint and start another and not stop. We gave that feedback fast and they | ||
202 | +%also gave quick feedback for any questions when they encountered a problem. | ||
203 | +%That gave the project agility, things flowed faster and better. " | ||
204 | +%\end{itemize} | ||
205 | + | ||
117 | %\subsubsection{Continuos Delivery} | 206 | %\subsubsection{Continuos Delivery} |
118 | % | 207 | % |
119 | %\begin{itemize} | 208 | %\begin{itemize} |
@@ -272,88 +361,3 @@ to salvage those good points." | @@ -272,88 +361,3 @@ to salvage those good points." | ||
272 | %difícil com a coordenação e não com a equipe, porque a equipe ela sabia o | 361 | %difícil com a coordenação e não com a equipe, porque a equipe ela sabia o |
273 | %limite dela e a partir dali ela não agia mais, ela já convocava a | 362 | %limite dela e a partir dali ela não agia mais, ela já convocava a |
274 | %coordenação para lidar (a gerência)." | 363 | %coordenação para lidar (a gerência)." |
275 | -% | ||
276 | -%\subsubsection{Bringing the government staff directly responsible for the | ||
277 | -%project together with development team} | ||
278 | -%\begin{itemize} | ||
279 | -%\item \textit{Biweekly meetings (planning and sprint review) in the | ||
280 | -%development lab with the presence of government staff, team coaches and senior | ||
281 | -%developers} | ||
282 | -%\item \textit{Discuss features under development directly on Gitlab Issue | ||
283 | -%Tracker} | ||
284 | -%\item \textit{Only strategic decisions or bureaucratic issues involve the | ||
285 | -%directors/secretaries} | ||
286 | -%\end{itemize} | ||
287 | -% | ||
288 | -%\paragraph{Benefits} | ||
289 | -% | ||
290 | -%\begin{itemize} | ||
291 | -% \setlength\itemsep{1em} | ||
292 | -% \item \textit{Reduce communication misunderstood} | ||
293 | -% \subitem MPOG: "That's when the project started, people [MPOG staff] did | ||
294 | -%not participate in anything. The communication process was horrible."; "The | ||
295 | -%[MPOG] coordinator did not help, he would say something and UnB would talk to | ||
296 | -%another at the meeting and it was the biggest mess." About the direct dialogue | ||
297 | -%between the academic team and MPOG staff (without the involvement of | ||
298 | -%coordinators and / or directors) , she said "That's where things really started | ||
299 | -%to move, that the communication of the project began to improve." | ||
300 | -%% | ||
301 | -% \item \textit{Empathy between members on both sides} | ||
302 | -% \subitem {72.9\%} of students believe that interacting with MPOG staff was | ||
303 | -%important during the project | ||
304 | -% \subitem Only 27\% of the students interviewed said they did not feel like | ||
305 | -%attending meetings with MPOG employees | ||
306 | -% \subitem MPOG: "You know people in person and it makes such a big | ||
307 | -%difference because it causes empathy. You know what the person is going through | ||
308 | -%on their side and she knows what we're going through on our side. So the next | ||
309 | -%time you have a non-personal interaction (by mail, by list ...) I think it even | ||
310 | -%facilitates, improves communication. You already know who that person is, it's | ||
311 | -%not just a name. " | ||
312 | -%% | ||
313 | -% \item \textit{Develop requirements closer to the expectations of both sides} | ||
314 | -% \subitem {81.1 \%} of students believe that the participation of MPOG | ||
315 | -%staff in planning and closing sprints was important for the development of the | ||
316 | -%project | ||
317 | -% \subitem {75.6 \%} of students believe that writing the requirements | ||
318 | -%together with the MPOG staff was very important | ||
319 | -% \subitem Undergrad student: "Joint planning and timely meetings were very | ||
320 | -%important for understanding the needs of MPOG, and the interaction via SPB | ||
321 | -%tools helped validate the tool as a development platform" | ||
322 | -% \subitem Undergrad student: "Often they did not know what they really | ||
323 | -%wanted, and they caused some delays in the development of sprints" | ||
324 | -% \subitem Undergrad student: "A relationship of constant attempt to balance | ||
325 | -%and negotiate. The client does not always know the impacts of their requests" | ||
326 | -% \subitem MPOG: "I believe it was very positive, we also liked to go there, | ||
327 | -%to interact with the team. I think it brought more unity, more integration into | ||
328 | -%the project, because we went there, where people were working and they show | ||
329 | -%what was done. I think they also liked to receive our feedback about what had | ||
330 | -%been done by them.This interaction did not just made with the coordinator. I | ||
331 | -%found it very important and very positive it. " | ||
332 | -%% | ||
333 | -% \item \textit{Improve understanding of collaborative development by MPOG | ||
334 | -%staff} | ||
335 | -% \subitem Undergrad student: "In the beginning the demands of MPOG were | ||
336 | -%very 'orders from above', but according to the progress of the project, they | ||
337 | -%understood better our work philosophy and became more open" | ||
338 | -% \subitem MPOG: "During development we realized that the team that was | ||
339 | -%developing also felt like the owner of the project felt involved not only a | ||
340 | -%mere executor of an order. It was not a client relationship, it was a | ||
341 | -%partnership relationship, so there was a lot of team suggestions to be put into | ||
342 | -%the project. Sometimes these were put in for us to decide and sometimes not." | ||
343 | -% \subitem MPOG: "I think it was easy, I think the team was aligned. In | ||
344 | -%addition to being aligned, these items that, for example, were not priorities | ||
345 | -%and became priorities, were, in a sense, brought with some arguments from the | ||
346 | -%team. So the team was able to argue and succeed in showing that it was | ||
347 | -%important, that it needed to be prioritized, and I think the team was able to | ||
348 | -%present the arguments well for some of the priorities that happened during the | ||
349 | -%process." | ||
350 | -%% | ||
351 | -% \item \textit{Align the pace of both sides to execute activities} | ||
352 | -% \subitem MPOG: "When we went there, I knew people and made that | ||
353 | -%interaction more frequent, we also felt encouraged to validate faster and give | ||
354 | -%faster feedback to the teams so they would not wait there. I knew they were | ||
355 | -%waiting for our feedback and we were struggling to do it fast, because we ended | ||
356 | -%a sprint and start another and not stop. We gave that feedback fast and they | ||
357 | -%also gave quick feedback for any questions when they encountered a problem. | ||
358 | -%That gave the project agility, things flowed faster and better. " | ||
359 | -%\end{itemize} |