19 Feb, 2014

4 commits

  • This changes the email "From" field from "gitlab@example.com" to either:
    
    * "John Doe <gitlab@example.com>" if the author of the action is known,
    * "GitLab <gitlab@example.com>" otherwise.
    
    Rationale: this allow mails to appear as if they were sent by the
    author. It appears in the mailbox more like a real discussion between
    the sender and the receiver ("John sent: we should refactor this") and
    less like a robot notifying about something.
    Pierre de La Morinerie
     
  • For instance, the email "Subject" field changes from:
    
        Mattt / Ground Control | Saving issue doesn't work sometimes (#1234)
    
    to:
    
        Ground Control | Saving issue doesn't work sometimes (#1234)
    
    Rationale:
    
    * Most people are receiving email notifications about a single fork:
    the project activity, issues and merge requests are happening either
    in a root repository or in a fork, but less often in several forks.
    
    * It removes noise from the email subject. The namespace of the project
    can still be read in the email body.
    
    * For Entreprise users that have a single namespace "MyEntreprise",
    having this repeated in every email subject is very noisy.
    Pierre de La Morinerie
     
  • This changes email subjects from:
    
        GitLab | Team / Project | Note for issue #1234
    
    to:
    
        Team / Project | Note for issue #1234
    
    Rationale:
    
    * Emails should be as meaningful as possible, and emphasize content over
    chrome. The "GitLab" name is more chrome than content.
    
    * Users can tell an email coming from GitLab by the sender or the header
    in the email content.
    
    * An organization that works mainly with GitLab knows that
    every SVC email comes from GitLab. For these organizations, having
    "GitLab" in front of every email is just noise hiding the meaningful
    information.
    Pierre de La Morinerie
     
  • Pierre de La Morinerie
     

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