Queues Panel

Navigational menu to choose the queue where a ticket should be open to.

Required PERL Packages:

Required OTRS Packages:

otrs-bootstrap (https://softwarepublico.gov.br/gitlab/setic-ufsc/otrs-bootstrap)

Config required:

If you want to customize the header or footer, use the following setting to define the templates. Files names
CustomerFooterQP{CustomTemplate} and CustomerHeaderQP{CustomTemplate} should be made available in OTRS:

$Self->{'Ticket::Frontend::Customer::QueuesPanel###CustomHeaderFooterID'}

Package building:

To build the package, do the following:

cd dist
./CreateOpm.sh

The generated package will be on the same dist directory

Issues:

This module was developed in-house and thus is provided without warranty or support. If you have a problem, please open an issue at https://softwarepublico.gov.br/gitlab/setic-ufsc/otrs-cas/