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Commit 09175ee53489db04c9c5770317a56fe76d17bcce

Authored by Paulo Meireles
1 parent 84744bd2
Exists in master and in 3 other branches oss_2018, oss_2018_siqueira, rework_case_study

minor corrections

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opensym2017/content/09-lessons.tex
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... ... @@ -18,19 +18,20 @@ that this tool presented functionalities that would allow MP managers to
18 18 stimulate the participation of SPB service providers with gamefication
19 19 practices. As we said, in order for Colab to perform the expected behavior in
20 20 SPB its architecture had to be completely redefined and this caused in
21   -practice, i) the considerable increase in the architectural complexity of the
22   -SPB and ii) it was the subsystem that consumed the most effort and budget
  21 +practice, (i) the considerable increase in the architectural complexity of the
  22 +SPB and (ii) it was the subsystem that consumed the most effort and budget
23 23 during development.
24 24  
25 25 Due to the computational complexity related to the SPB deployment, associated
26   -with MP's need for product support, we made an effort to provide complete
27   -automation of the entire deployment procedure, a result of DevOps activities.
28   -In this way, we encapsulate all this complexity and enable the deployment of
29   -new SPB releases through the execution of few commands, as registered in the
30   -project documentation. Although we have provided a high degree of automation,
31   -training workshops for the MP technical team, and a meticulous description of
32   -the procedures in the documentation, we observed that the MP technical staff
33   -invariably depended on our support to perform these procedures.
  26 +with the Brazilian government needs for product support, we made an effort to
  27 +provide complete automation of the entire deployment procedure, a result of
  28 +DevOps activities. In this way, we encapsulate all this complexity and enable
  29 +the deployment of new SPB releases through the execution of few commands, as
  30 +registered in the project documentation. Although we have provided a high
  31 +degree of automation, training workshops for the MP technical team, and a
  32 +meticulous description of the procedures in the documentation, we observed that
  33 +the MP technical staff invariably depended on our support to perform these
  34 +procedures.
34 35  
35 36 From the point of view of management and development processes, we had to
36 37 develop management strategies that would accommodate different organizational
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