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opensym2017/content/09-lessons.tex
@@ -18,19 +18,20 @@ that this tool presented functionalities that would allow MP managers to | @@ -18,19 +18,20 @@ that this tool presented functionalities that would allow MP managers to | ||
18 | stimulate the participation of SPB service providers with gamefication | 18 | stimulate the participation of SPB service providers with gamefication |
19 | practices. As we said, in order for Colab to perform the expected behavior in | 19 | practices. As we said, in order for Colab to perform the expected behavior in |
20 | SPB its architecture had to be completely redefined and this caused in | 20 | SPB its architecture had to be completely redefined and this caused in |
21 | -practice, i) the considerable increase in the architectural complexity of the | ||
22 | -SPB and ii) it was the subsystem that consumed the most effort and budget | 21 | +practice, (i) the considerable increase in the architectural complexity of the |
22 | +SPB and (ii) it was the subsystem that consumed the most effort and budget | ||
23 | during development. | 23 | during development. |
24 | 24 | ||
25 | Due to the computational complexity related to the SPB deployment, associated | 25 | Due to the computational complexity related to the SPB deployment, associated |
26 | -with MP's need for product support, we made an effort to provide complete | ||
27 | -automation of the entire deployment procedure, a result of DevOps activities. | ||
28 | -In this way, we encapsulate all this complexity and enable the deployment of | ||
29 | -new SPB releases through the execution of few commands, as registered in the | ||
30 | -project documentation. Although we have provided a high degree of automation, | ||
31 | -training workshops for the MP technical team, and a meticulous description of | ||
32 | -the procedures in the documentation, we observed that the MP technical staff | ||
33 | -invariably depended on our support to perform these procedures. | 26 | +with the Brazilian government needs for product support, we made an effort to |
27 | +provide complete automation of the entire deployment procedure, a result of | ||
28 | +DevOps activities. In this way, we encapsulate all this complexity and enable | ||
29 | +the deployment of new SPB releases through the execution of few commands, as | ||
30 | +registered in the project documentation. Although we have provided a high | ||
31 | +degree of automation, training workshops for the MP technical team, and a | ||
32 | +meticulous description of the procedures in the documentation, we observed that | ||
33 | +the MP technical staff invariably depended on our support to perform these | ||
34 | +procedures. | ||
34 | 35 | ||
35 | From the point of view of management and development processes, we had to | 36 | From the point of view of management and development processes, we had to |
36 | develop management strategies that would accommodate different organizational | 37 | develop management strategies that would accommodate different organizational |