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[ieeeSW] Grammarly on Overcoming mistrust section
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ieeeSW/releaseEng3/IEEE_ThemeIssue_ReleaseEng_CD.md
... | ... | @@ -314,39 +314,39 @@ Taking an unfamiliar approach requires trust. In the Ministry of Planning, |
314 | 314 | software is the product delivered at the end of a development contract. They |
315 | 315 | expected and were prepared to validate and deploy a single delivery. Because |
316 | 316 | the SPB portal is a system of systems, the steady growth of its complexity made |
317 | -large deliveries unsustainable. In addition, long time for homologation of | |
318 | -developed features gave government room to change requirements and priorities. | |
317 | +large deliveries unsustainable. Also, the long time for homologation of | |
318 | +developed features gave the government room to change requirements and priorities. | |
319 | 319 | The CD approach was necessary, but how to build trust and gain autonomy to |
320 | 320 | implement a process that was not yet part of the dynamics of the Ministry? |
321 | 321 | |
322 | -1. _Demonstrate actual results, do not simply tell._ Initially we did not have | |
322 | +1. _Demonstrate actual results, do not simply tell._ Initially, we did not have | |
323 | 323 | access to the government infrastructure, so we created our own validation |
324 | 324 | environment. Thus, we were able to follow the CD pipeline until the stage of |
325 | -production deployment, when we were faced two problems. Our pace of intermediate | |
325 | +production deployment, when we faced two problems. Our pace of intermediate | |
326 | 326 | deliveries to the government was faster than the deployment in production by their |
327 | -technicians. Furthermore specific issues of government infrastructure made some | |
327 | +technicians. Furthermore, specific issues of government infrastructure made some | |
328 | 328 | validated features not work as expected in the production environment. That |
329 | 329 | situation gave us arguments to negotiate access to production. |
330 | 330 | |
331 | 331 | 2. _Make our project management transparent and collaborative for analysts._ |
332 | 332 | Allowing the analysts to follow our process for version deliveries and bug |
333 | 333 | fixes, we showed them we were meeting our commitments. They started to interact |
334 | -more strongly in the generation of versions and actually became part of the | |
334 | +more actively in the generation of versions and became part of the | |
335 | 335 | process. After understanding the process, analysts helped us in negotiations |
336 | -with government agentes. Finally, the agents created a VE as an isolated replica | |
336 | +with government agents. Finally, the agents created a VE as an isolated replica | |
337 | 337 | of PE and gave us access to it. |
338 | 338 | |
339 | 339 | 3. _Gain the confidence of government agents._ With the replica of PE, we were |
340 | 340 | able to run the entire pipeline and won the trust of the government analysts and |
341 | 341 | technicians involved in the process. On the one hand, analysts saw the |
342 | -mobilization and responsiviness of the team to generate a new version package. | |
342 | +mobilization and responsiveness of the team to generate a new version package. | |
343 | 343 | On the other hand, technicians recognized the quality of our packages and our |
344 | -deployment process. Finally, the government agents then realised that it could | |
344 | +deployment process. Finally, the government agents then realized that it could | |
345 | 345 | be beneficial for the project if they granted us access to part of the |
346 | 346 | infrastructure. |
347 | 347 | |
348 | -More research is required on development protocols and policies to improve the | |
349 | -relation between industry and government, specially regarding CD. | |
348 | +More research is required on developing protocols and policies to improve the | |
349 | +relationship between industry and government, especially regarding CD. | |
350 | 350 | |
351 | 351 | ## Acknowledgements |
352 | 352 | ... | ... |