Commit 105617b16510890c6fdc001fc12b5215898be902

Authored by Diego Araújo
1 parent 83b8e0c5

[ieeeSW] Grammarly on Overcoming mistrust section

ieeeSW/releaseEng3/IEEE_ThemeIssue_ReleaseEng_CD.md
@@ -314,39 +314,39 @@ Taking an unfamiliar approach requires trust. In the Ministry of Planning, @@ -314,39 +314,39 @@ Taking an unfamiliar approach requires trust. In the Ministry of Planning,
314 software is the product delivered at the end of a development contract. They 314 software is the product delivered at the end of a development contract. They
315 expected and were prepared to validate and deploy a single delivery. Because 315 expected and were prepared to validate and deploy a single delivery. Because
316 the SPB portal is a system of systems, the steady growth of its complexity made 316 the SPB portal is a system of systems, the steady growth of its complexity made
317 -large deliveries unsustainable. In addition, long time for homologation of  
318 -developed features gave government room to change requirements and priorities. 317 +large deliveries unsustainable. Also, the long time for homologation of
  318 +developed features gave the government room to change requirements and priorities.
319 The CD approach was necessary, but how to build trust and gain autonomy to 319 The CD approach was necessary, but how to build trust and gain autonomy to
320 implement a process that was not yet part of the dynamics of the Ministry? 320 implement a process that was not yet part of the dynamics of the Ministry?
321 321
322 -1. _Demonstrate actual results, do not simply tell._ Initially we did not have 322 +1. _Demonstrate actual results, do not simply tell._ Initially, we did not have
323 access to the government infrastructure, so we created our own validation 323 access to the government infrastructure, so we created our own validation
324 environment. Thus, we were able to follow the CD pipeline until the stage of 324 environment. Thus, we were able to follow the CD pipeline until the stage of
325 -production deployment, when we were faced two problems. Our pace of intermediate 325 +production deployment, when we faced two problems. Our pace of intermediate
326 deliveries to the government was faster than the deployment in production by their 326 deliveries to the government was faster than the deployment in production by their
327 -technicians. Furthermore specific issues of government infrastructure made some 327 +technicians. Furthermore, specific issues of government infrastructure made some
328 validated features not work as expected in the production environment. That 328 validated features not work as expected in the production environment. That
329 situation gave us arguments to negotiate access to production. 329 situation gave us arguments to negotiate access to production.
330 330
331 2. _Make our project management transparent and collaborative for analysts._ 331 2. _Make our project management transparent and collaborative for analysts._
332 Allowing the analysts to follow our process for version deliveries and bug 332 Allowing the analysts to follow our process for version deliveries and bug
333 fixes, we showed them we were meeting our commitments. They started to interact 333 fixes, we showed them we were meeting our commitments. They started to interact
334 -more strongly in the generation of versions and actually became part of the 334 +more actively in the generation of versions and became part of the
335 process. After understanding the process, analysts helped us in negotiations 335 process. After understanding the process, analysts helped us in negotiations
336 -with government agentes. Finally, the agents created a VE as an isolated replica 336 +with government agents. Finally, the agents created a VE as an isolated replica
337 of PE and gave us access to it. 337 of PE and gave us access to it.
338 338
339 3. _Gain the confidence of government agents._ With the replica of PE, we were 339 3. _Gain the confidence of government agents._ With the replica of PE, we were
340 able to run the entire pipeline and won the trust of the government analysts and 340 able to run the entire pipeline and won the trust of the government analysts and
341 technicians involved in the process. On the one hand, analysts saw the 341 technicians involved in the process. On the one hand, analysts saw the
342 -mobilization and responsiviness of the team to generate a new version package. 342 +mobilization and responsiveness of the team to generate a new version package.
343 On the other hand, technicians recognized the quality of our packages and our 343 On the other hand, technicians recognized the quality of our packages and our
344 -deployment process. Finally, the government agents then realised that it could 344 +deployment process. Finally, the government agents then realized that it could
345 be beneficial for the project if they granted us access to part of the 345 be beneficial for the project if they granted us access to part of the
346 infrastructure. 346 infrastructure.
347 347
348 -More research is required on development protocols and policies to improve the  
349 -relation between industry and government, specially regarding CD. 348 +More research is required on developing protocols and policies to improve the
  349 +relationship between industry and government, especially regarding CD.
350 350
351 ## Acknowledgements 351 ## Acknowledgements
352 352