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Commit adeed3dd31d29bd0e0372c945f5b29bf7e0d3202

Authored by Melissa Wen
1 parent 36cf63b3
Exists in master and in 3 other branches oss_2018, oss_2018_siqueira, rework_case_study

[oss-2018] applying Paulos suggestions on research design and small fixes on discussion

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icse2018/content/04-methods.tex
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1 1 \section{Research Design}
2 2 \label{sec:researchdesign}
3 3  
4   -Our analysis was guided by the following research questions:
  4 +The focus on this paper is finding practical ways to reconcile cultural
  5 +differences in software development between academia and government,
  6 +without modifying their internal processes. Our analysis was guided by the
  7 +following research questions:
5 8  
6 9 \textbf{RQ1.}{What practices based on open source development experiences would
7 10 help to combine teams with different management processes in a
... ... @@ -13,11 +16,11 @@ developing an e-government platform in a government-academia collaboration?}
13 16  
14 17 To answer these questions, we use as a case study the evolution project of the
15 18 SPB portal \cite{meirelles2017spb}, a government and academia collaborative
16   -development based on open source software integration. From this project, we
17   -collect public data from the project development environment available on the
18   -developed platform itself, and conduct two surveys and an interview aimed at the
19   -different roles performed by the ex-project participants, as detailed in the
20   -following subsections
  19 +development based on open source software integration. We designed two surveys
  20 +and an interview aimed at the different roles performed by the ex-project
  21 +participants and collect public data from the project development environment
  22 +available on the developed platform itself. Our research approach is detailed
  23 +in the following subsections.
21 24  
22 25 \subsection{The case estudy}
23 26  
... ... @@ -31,13 +34,13 @@ software, with many features and technologies novelties in the government
31 34 context.
32 35  
33 36 The academic team carried out development activities in the Advanced Laboratory
34   -of Production, Research and Innovation in Software Engineering (LAPPIS) of UnB. The
35   -project management and development process in this laboratory is usually
36   -executed adopting free software practices and agile approach. For this project, a total of 42 undergraduate students, two MSc
37   -students and two coordinator-professors participated in the development team.
38   -Six IT professionals were also hired as senior developers due their vast
39   -experiences in Front-end/UX or in one of the softwares integrated to the
40   -platform.
  37 +of Production, Research and Innovation in Software Engineering (LAPPIS) of UnB.
  38 +The project management and development process in this laboratory is usually
  39 +executed adopting free software practices and agile approach. For this project,
  40 +a total of 42 undergraduate students, two MSc students and two
  41 +coordinator-professors participated in the development team. Six IT
  42 +professionals were also hired as senior developers due their vast experiences in
  43 +Front-end/UX or in one of the softwares integrated to the platform.
41 44  
42 45 The government team was composed of a director, a coordinator, and two IT
43 46 analysts from a department of MPOG. Although it was responsible for the
... ... @@ -46,8 +49,8 @@ execute development of ministry's software. This department is responsible for
46 49 contracting and homologating software development services and follows
47 50 traditional management approaches, such as the RUP.
48 51  
49   -These two aforementioned teams
50   -periodically met in person for the purpose of managing the project progress. These meetings initially only took place at the
  52 +These two aforementioned teams periodically met in person for the purpose of
  53 +managing the project progress. These meetings initially only took place at the
51 54 ministry's headquarters to discuss strategic/political and technical goals.
52 55 These meetings were held monthly with the presence of two UnB professors, the
53 56 executive-secretary of the Presidency (project supporter) and all MPOG members
... ... @@ -59,52 +62,51 @@ proved to be inefficient. Conflicts between the internal management processes
59 62 and differences in pace and goals of each institution were compromising the
60 63 platform development.
61 64  
62   -\subsection{Survey}
  65 +\subsection{Survey and data collection}
63 66  
64 67 We divided the UnB development team into two groups of respondents according to
65 68 their roles during the project: UnB Interns and Senior Developers. For each
66 69 group, we designed an online survey with topics related to project organization,
67 70 development process, communication and relationship between members, acquired
68   -knowledge and experience with free software.
  71 +knowledge and experience with free software. We also interviewed two MPOG
  72 +analysts who directly interacted with the development team and project
  73 +development process. The interview questions could be classified into four
  74 +parts: Professional profile; Organization, communication and development
  75 +methodologies in the context of government and project; Satisfaction with the
  76 +developed platform; Lessons learned.
69 77  
70 78 \begin{enumerate}
71   - \item \textit{UnB interns:} 42 undergraduate students who
72   -participated in any time of the project as developer and received scholarship.
73   -We received a total of 37 responses. Their average age is 25 years old and
74   -91.9\% of them are male. Currently, 35.1\% continue at university as
75   -undergraduate or graduate students, 18.9\% work as developer in a small company
76   -and 18.9\% in medium or large companies, 10.8\% are entrepreneurs, 8.1\% are
77   -unemployed and the others work as teachers or civil servants. 43.2\% said the
78   -SPB project was their first experience with free software.
79   -
80   - \item \textit{Senior Developers:} eight advanced level researchers, MSc
81   -students or IT market professionals who participated in some period of the
82   -project. All of them answered the questionnaire. Their average age is 32 years
83   -old and 87.5\% are male. They have an average of 11 years of experience in the
84   -IT market, and currently 62.5\% of respondents are company employees, 37.5\% are
85   -freelance developers, 25\% are master's degree students and 25\% entrepreneurs.
86   -They have worked on average in 5 companies and participated in 4 to 80 projects.
87   -They participated in this collaborative project between 7 to 24 months. 85.7\%
88   -of them had some experience with free software before the SPB project.
  79 + \item \textit{UnB interns:} We sent the link of the online survey through
  80 +emails to 42 undergraduate students who participated in any time of the project
  81 +as developer receiving scholarship. We received a total of 37 responses. Their
  82 +average age is 25 years old and 91.9\% of them are male. Currently, 35.1\%
  83 +continue at university as undergraduate or graduate students, 18.9\% work as
  84 +developer in a small company and 18.9\% in medium or large companies, 10.8\% are
  85 +entrepreneurs, 8.1\% are unemployed and the others work as teachers or civil
  86 +servants. 43.2\% said the SPB project was their first experience with free
  87 +software.
  88 +
  89 + \item \textit{Senior Developers:} We also sent the link of the online survey
  90 +through emails to eight advanced level researchers (MSc students or IT market
  91 +professionals who participated in some period of the project). All of them
  92 +answered the questionnaire. Their average age is 32 years old and 87.5\% are
  93 +male. They have an average of 11 years of experience in the IT market, and
  94 +currently 62.5\% of respondents are company employees, 37.5\% are freelance
  95 +developers, 25\% are master's degree students and 25\% entrepreneurs. They have
  96 +worked on average in 5 companies and participated in 4 to 80 projects. They
  97 +participated in this collaborative project between 7 to 24 months. 85.7\% of
  98 +them had some experience with free software before the SPB project.
  99 +
  100 + \item \textit{MPOG Analysts:} two MPOG IT analysts were interviewed separately.
  101 +Each interview took an average of 2 hours with 28 open questions. They are more
  102 +than 30 years old and have been government employees for more than 7 years.
  103 +Only one of them continues working in the same ministry. For both, this
  104 +collaborative project was their first experience of government-academia
  105 +development collaboration.
89 106 \end{enumerate}
90 107  
91   -\subsection{Interview}
92   -
93   -On the government side, two MPOG IT analysts were interviewed separately. They
94   -were selected because they were the only government representatives who
95   -interacted directly with the development team and project management process.
96   -Each interview took an average of 2 hours with 28 open questions classified into
97   -fours parts: Professional profile; Organization, communication and development
98   -methodologies in the context of government and project; Satisfaction with the
99   -developed platform; Lessons learned. They are more than 30 years old and have
100   -been government employees for more than 7 years. Only one of them continues
101   -working in the same ministry. For both, this collaborative project was their
102   -first experience of government-academia development collaboration.
103   -
104   -\subsection{Data Collection}
105   -
106   -We quantitatively analyze data about the development of the project using data
107   -publicly available on the SPB platform. We collect from the repository manager
  108 +Finally, we quantitatively analyze data about the development of the project,
  109 +publicly available on the SPB platform. We collected from the repository manager
108 110 of the platform, Gitlab - integrated platform software tool, all open issues
109 111 and commits made between April 2015 to February 2016 and related to the
110 112 main repository of the platform, that is, the development repositories of the
... ... @@ -113,6 +115,3 @@ project name, author of the issue, opening date, issue title and number of
113 115 comments. We also collected informations about: total open issues, total
114 116 commits, different authors of issues, total of different authors of issues,
115 117 total of comments, authors of comments, total of authors other than comments.
116   -
117   -
118   -% And finally, we analized Colab code before and after the project to evaluate how much effort was spent to use this software as a component of the platform.
... ...
icse2018/content/06-discussion.tex
  Diff comments   View file @adeed3d
... ... @@ -46,10 +46,10 @@ the coordinator responded. So that was negative, because we felt a little
46 46 coerced from talking directly to the teams"}
47 47 \end {itemize}
48 48  
49   -As future work, we will reapply in another government-academia paternship
50   -project the practices evidenced in this case study, and conduct
51   -qualitative and quantitative research throughout its execution. We intend to
52   -prove the effectiveness in adopting free software development practices to
  49 +As future work, we intend to reapply in another government-academia paternship
  50 +project the practices evidenced from this case study, and conduct
  51 +qualitative and quantitative research throughout its execution. We also intend to
  52 +analyze the effectiveness in adopting free software development practices to
53 53 align the demands and expectations of a G-A collaboration.
54 54  
55 55 \begin{comment}
... ...