[oss-2018] applying Paulos suggestions on research design and small fixes on discussion

Melissa Wen
1 parent 36cf63b3
Showing 2 changed files with 58 additions and 59 deletions Show diff stats
icse2018/content/04-methods.tex
icse2018/content/06-discussion.tex
 \section{Research Design}
 \label{sec:researchdesign}
-Our analysis was guided by the following research questions:
+The focus on this paper is finding practical ways to reconcile cultural
+differences in software development between academia and government,
+without modifying their internal processes. Our analysis was guided by the
+following research questions:
 \textbf{RQ1.}{What practices based on open source development experiences would
 help to combine teams with different management processes in a
@@ -13,11 +16,11 @@ developing an e-government platform in a government-academia collaboration?}
 To answer these questions, we use as a case study the evolution project of the
 SPB portal \cite{meirelles2017spb}, a government and academia collaborative
-development based on open source software integration. From this project, we
-collect public data from the project development environment available on the
-developed platform itself, and conduct two surveys and an interview aimed at the
-different roles performed by the ex-project participants, as detailed in the
-following subsections
+development based on open source software integration. We designed two surveys
+and an interview aimed at the different roles performed by the ex-project
+participants and collect public data from the project development environment
+available on the developed platform itself. Our research approach is detailed
+in the following subsections.
 \subsection{The case estudy}
@@ -31,13 +34,13 @@ software, with many features and technologies novelties in the government
 context.
 The academic team carried out development activities in the Advanced Laboratory
-of Production, Research and Innovation in Software Engineering (LAPPIS) of UnB. The
-project management and development process in this laboratory is usually
-executed adopting free software practices and agile approach. For this project, a total of 42 undergraduate students, two MSc
-students and two coordinator-professors participated in the development team.
-Six IT professionals were also hired as senior developers due their vast
-experiences in Front-end/UX or in one of the softwares integrated to the
-platform.
+of Production, Research and Innovation in Software Engineering (LAPPIS) of UnB.
+The project management and development process in this laboratory is usually
+executed adopting free software practices and agile approach. For this project,
+a total of 42 undergraduate students, two MSc students and two
+coordinator-professors participated in the development team. Six IT
+professionals were also hired as senior developers due their vast experiences in
+Front-end/UX or in one of the softwares integrated to the platform.
 The government team was composed of a director, a coordinator, and two IT
 analysts from a department of MPOG. Although it was responsible for the
@@ -46,8 +49,8 @@ execute development of ministry&#39;s software. This department is responsible for
 contracting and homologating software development services and follows
 traditional management approaches, such as the RUP.
-These two aforementioned teams
-periodically met in person for the purpose of managing the project progress. These meetings initially only took place at the
+These two aforementioned teams periodically met in person for the purpose of
+managing the project progress. These meetings initially only took place at the
 ministry's headquarters to discuss strategic/political and technical goals.
 These meetings were held monthly with the presence of two UnB professors, the
 executive-secretary of the Presidency (project supporter) and all MPOG members
@@ -59,52 +62,51 @@ proved to be inefficient. Conflicts between the internal management processes
 and differences in pace and goals of each institution were compromising the
 platform development.
-\subsection{Survey}
+\subsection{Survey and data collection}
 We divided the UnB development team into two groups of respondents according to
 their roles during the project: UnB Interns and Senior Developers. For each
 group, we designed an online survey with topics related to project organization,
 development process, communication and relationship between members, acquired
-knowledge and experience with free software.
+knowledge and experience with free software. We also interviewed two MPOG
+analysts who directly interacted with the development team and project
+development process. The interview questions could be classified into four
+parts: Professional profile; Organization, communication and development
+methodologies in the context of government and project; Satisfaction with the
+developed platform; Lessons learned.
 \begin{enumerate}
- \item \textit{UnB interns:} 42 undergraduate students who
-participated in any time of the project as developer and received scholarship.
-We received a total of 37 responses. Their average age is 25 years old and
-91.9\% of them are male. Currently, 35.1\% continue at university as
-undergraduate or graduate students, 18.9\% work as developer in a small company
-and 18.9\% in medium or large companies, 10.8\% are entrepreneurs, 8.1\% are
-unemployed and the others work as teachers or civil servants. 43.2\% said the
-SPB project was their first experience with free software.
-
- \item \textit{Senior Developers:} eight advanced level researchers, MSc
-students or IT market professionals who participated in some period of the
-project. All of them answered the questionnaire. Their average age is 32 years
-old and 87.5\% are male. They have an average of 11 years of experience in the
-IT market, and currently 62.5\% of respondents are company employees, 37.5\% are
-freelance developers, 25\% are master's degree students and 25\% entrepreneurs.
-They have worked on average in 5 companies and participated in 4 to 80 projects.
-They participated in this collaborative project between 7 to 24 months. 85.7\%
-of them had some experience with free software before the SPB project.
+ \item \textit{UnB interns:} We sent the link of the online survey through
+emails to 42 undergraduate students who participated in any time of the project
+as developer receiving scholarship. We received a total of 37 responses. Their
+average age is 25 years old and 91.9\% of them are male. Currently, 35.1\%
+continue at university as undergraduate or graduate students, 18.9\% work as
+developer in a small company and 18.9\% in medium or large companies, 10.8\% are
+entrepreneurs, 8.1\% are unemployed and the others work as teachers or civil
+servants. 43.2\% said the SPB project was their first experience with free
+software.
+
+ \item \textit{Senior Developers:} We also sent the link of the online survey
+through emails to eight advanced level researchers (MSc students or IT market
+professionals who participated in some period of the project). All of them
+answered the questionnaire. Their average age is 32 years old and 87.5\% are
+male. They have an average of 11 years of experience in the IT market, and
+currently 62.5\% of respondents are company employees, 37.5\% are freelance
+developers, 25\% are master's degree students and 25\% entrepreneurs. They have
+worked on average in 5 companies and participated in 4 to 80 projects. They
+participated in this collaborative project between 7 to 24 months. 85.7\% of
+them had some experience with free software before the SPB project.
+
+ \item \textit{MPOG Analysts:} two MPOG IT analysts were interviewed separately.
+Each interview took an average of 2 hours with 28 open questions. They are more
+than 30 years old and have been government employees for more than 7 years.
+Only one of them continues working in the same ministry. For both, this
+collaborative project was their first experience of government-academia
+development collaboration.
 \end{enumerate}
-\subsection{Interview}
-
-On the government side, two MPOG IT analysts were interviewed separately. They
-were selected because they were the only government representatives who
-interacted directly with the development team and project management process.
-Each interview took an average of 2 hours with 28 open questions classified into
-fours parts: Professional profile; Organization, communication and development
-methodologies in the context of government and project; Satisfaction with the
-developed platform; Lessons learned. They are more than 30 years old and have
-been government employees for more than 7 years. Only one of them continues
-working in the same ministry. For both, this collaborative project was their
-first experience of government-academia development collaboration.
-
-\subsection{Data Collection}
-
-We quantitatively analyze data about the development of the project using data
-publicly available on the SPB platform. We collect from the repository manager
+Finally, we quantitatively analyze data about the development of the project,
+publicly available on the SPB platform. We collected from the repository manager
 of the platform, Gitlab - integrated platform software tool, all open issues
 and commits made between April 2015 to February 2016 and related to the
 main repository of the platform, that is, the development repositories of the
@@ -113,6 +115,3 @@ project name, author of the issue, opening date, issue title and number of
 comments. We also collected informations about: total open issues, total
 commits, different authors of issues, total of different authors of issues,
 total of comments, authors of comments, total of authors other than comments.
-
-
-% And finally, we analized Colab code before and after the project to evaluate how much effort was spent to use this software as a component of the platform.
@@ -46,10 +46,10 @@ the coordinator responded. So that was negative, because we felt a little
 coerced from talking directly to the teams"}
 \end {itemize}
-As future work, we will reapply in another government-academia paternship
-project the practices evidenced in this case study, and conduct
-qualitative and quantitative research throughout its execution. We intend to
-prove the effectiveness in adopting free software development practices to
+As future work, we intend to reapply in another government-academia paternship
+project the practices evidenced from this case study, and conduct
+qualitative and quantitative research throughout its execution. We also intend to
+analyze the effectiveness in adopting free software development practices to
 align the demands and expectations of a G-A collaboration.
 \begin{comment}