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ieeeSW/releaseEng3/IEEE_ThemeIssue_ReleaseEng_CD.md
| ... | ... | @@ -210,9 +210,9 @@ fixes were finally available to the end users. |
| 210 | 210 | |
| 211 | 211 | ## Benefits |
| 212 | 212 | |
| 213 | -Research points out many advantages of CD usage in industry[2, 5], such as: | |
| 213 | +Research points out many advantages of CD usage in the industry[2, 5], such as | |
| 214 | 214 | accelerated time to market, building the right product, productivity and |
| 215 | -efficiency improvements, reliable releases and better customer satisfaction. | |
| 215 | +efficiency improvements, stable releases, and better customer satisfaction. | |
| 216 | 216 | Working with the government, we noticed the following additional benefits. |
| 217 | 217 | |
| 218 | 218 | ### Strengthening Trust in Work Relationship with the Government |
| ... | ... | @@ -248,13 +248,13 @@ would not go looking for other jobs. |
| 248 | 248 | ### Shared Responsibility |
| 249 | 249 | |
| 250 | 250 | Initially, the development team could not track what happened to the code after |
| 251 | -its delivery, since government technicians were the only responsible for | |
| 251 | +its delivery, since government technicians were the only ones responsible for | |
| 252 | 252 | deploying the project. The implementation of CD made developers feel equally |
| 253 | 253 | responsible for what was getting into production and take ownership of the |
| 254 | 254 | project. |
| 255 | 255 | % |
| 256 | 256 | Interestingly, the CD pipeline had the same effect on the team of requirement |
| 257 | -analysts. They became more engaged on the whole process, opening and discussing | |
| 257 | +analysts. They became more engaged in the whole process, opening and discussing | |
| 258 | 258 | issues during the platform evolution. Additionally, developers worked to improve |
| 259 | 259 | the CD pipeline to speed up the process of making new features available in the |
| 260 | 260 | production environment for analysts’ validation. |
| ... | ... | @@ -263,11 +263,11 @@ production environment for analysts’ validation. |
| 263 | 263 | ### Synchronicity Between Government and Development |
| 264 | 264 | |
| 265 | 265 | Despite the positive impacts that the CD pipeline brought to the project, its |
| 266 | -implementation was not easy at first. The CD pipeline performance depended on | |
| 267 | -the synchronicity between developers and government analysts, so that the | |
| 266 | +implementation was not smooth at first. The CD pipeline performance depended on | |
| 267 | +the synchronicity between developers and government analysts so that the | |
| 268 | 268 | latter were prepared to start a step as soon as the former concluded the |
| 269 | -previous step, and vice versa. Initially, this concern was not contemplated | |
| 270 | -in the agenda of the governmental team, which generated delays in the validation | |
| 269 | +previous step and vice versa. Initially, the agenda of the government team | |
| 270 | +did not contemplate this concern, which generated delays in the validation | |
| 271 | 271 | of new features. This situation combined with governmental bureaucracy |
| 272 | 272 | (up to 3 days) to release access to the production environment resulted in |
| 273 | 273 | additional delays for the deployment step to begin. This problem was softened |
| ... | ... | @@ -277,29 +277,29 @@ to production in time. |
| 277 | 277 | |
| 278 | 278 | ## Challenges |
| 279 | 279 | |
| 280 | -Due to the successful built of the CD pipeline, we improved the government | |
| 280 | +Due to the successful building of the CD pipeline, we improved the government | |
| 281 | 281 | deployment process and kept the project alive in an unstable political scenario. |
| 282 | 282 | We map here lessons learned in this successful case, as well as issues that |
| 283 | -still need to be addressed in future works between industry and academia. | |
| 283 | +future works between industry and academia still need to address. | |
| 284 | 284 | |
| 285 | 285 | ### Build CD From Scratch |
| 286 | 286 | |
| 287 | 287 | Taking on responsibilities for implementing CD impacted on the whole team. |
| 288 | 288 | Our team did not have know-how in this approach, and we had few working hours |
| 289 | -available to allocate for the building of pipeline. The construction and | |
| 290 | -maintenance of the CD process was possible by taking some decisions to mature | |
| 289 | +available to allocate for the building of the pipeline. The construction and | |
| 290 | +maintenance of the CD process were possible by taking some decisions to mature | |
| 291 | 291 | the project: |
| 292 | 292 | |
| 293 | 293 | 1. _Selecting the most experienced professionals and some developers of the |
| 294 | 294 | project to work on a specific team for DevOps._ These professionals used their |
| 295 | -experiences in OSS projects to get an initial proposal of deployment process. | |
| 295 | +experiences in OSS projects to get an initial proposal for the deployment process. | |
| 296 | 296 | The solution enabled us to automate the deployment, even though the process was |
| 297 | 297 | still rudimentary. |
| 298 | 298 | |
| 299 | 299 | 2. _Interchanging team members and encouraging teammates to migrate to DevOps |
| 300 | 300 | team._ The benefits of these movements were twofold: mitigating the difficulty |
| 301 | 301 | to pass the knowledge between DevOps developers and features developers, and |
| 302 | -evolving the process on-the-fly | |
| 302 | +evolving the process on-the-fly. | |
| 303 | 303 | |
| 304 | 304 | Building a CD pipeline was hard in the beginning. We believe that more tools |
| 305 | 305 | to provide out-of-the-box standardized CD pipelines would be of great help for |
| ... | ... | @@ -314,39 +314,39 @@ Taking an unfamiliar approach requires trust. In the Ministry of Planning, |
| 314 | 314 | software is the product delivered at the end of a development contract. They |
| 315 | 315 | expected and were prepared to validate and deploy a single delivery. Because |
| 316 | 316 | the SPB portal is a system of systems, the steady growth of its complexity made |
| 317 | -large deliveries unsustainable. In addition, long time for homologation of | |
| 318 | -developed features gave government room to change requirements and priorities. | |
| 317 | +large deliveries unsustainable. Also, the long time for homologation of | |
| 318 | +developed features gave the government room to change requirements and priorities. | |
| 319 | 319 | The CD approach was necessary, but how to build trust and gain autonomy to |
| 320 | 320 | implement a process that was not yet part of the dynamics of the Ministry? |
| 321 | 321 | |
| 322 | -1. _Demonstrate actual results, do not simply tell._ Initially we did not have | |
| 322 | +1. _Demonstrate actual results, do not simply tell._ Initially, we did not have | |
| 323 | 323 | access to the government infrastructure, so we created our own validation |
| 324 | 324 | environment. Thus, we were able to follow the CD pipeline until the stage of |
| 325 | -production deployment, when we were faced two problems. Our pace of intermediate | |
| 325 | +production deployment, when we faced two problems. Our pace of intermediate | |
| 326 | 326 | deliveries to the government was faster than the deployment in production by their |
| 327 | -technicians. Furthermore specific issues of government infrastructure made some | |
| 327 | +technicians. Furthermore, specific issues of government infrastructure made some | |
| 328 | 328 | validated features not work as expected in the production environment. That |
| 329 | 329 | situation gave us arguments to negotiate access to production. |
| 330 | 330 | |
| 331 | 331 | 2. _Make our project management transparent and collaborative for analysts._ |
| 332 | 332 | Allowing the analysts to follow our process for version deliveries and bug |
| 333 | 333 | fixes, we showed them we were meeting our commitments. They started to interact |
| 334 | -more strongly in the generation of versions and actually became part of the | |
| 334 | +more actively in the generation of versions and became part of the | |
| 335 | 335 | process. After understanding the process, analysts helped us in negotiations |
| 336 | -with government agentes. Finally, the agents created a VE as an isolated replica | |
| 336 | +with government agents. Finally, the agents created a VE as an isolated replica | |
| 337 | 337 | of PE and gave us access to it. |
| 338 | 338 | |
| 339 | 339 | 3. _Gain the confidence of government agents._ With the replica of PE, we were |
| 340 | 340 | able to run the entire pipeline and won the trust of the government analysts and |
| 341 | 341 | technicians involved in the process. On the one hand, analysts saw the |
| 342 | -mobilization and responsiviness of the team to generate a new version package. | |
| 342 | +mobilization and responsiveness of the team to generate a new version package. | |
| 343 | 343 | On the other hand, technicians recognized the quality of our packages and our |
| 344 | -deployment process. Finally, the government agents then realised that it could | |
| 344 | +deployment process. Finally, the government agents then realized that it could | |
| 345 | 345 | be beneficial for the project if they granted us access to part of the |
| 346 | 346 | infrastructure. |
| 347 | 347 | |
| 348 | -More research is required on development protocols and policies to improve the | |
| 349 | -relation between industry and government, specially regarding CD. | |
| 348 | +More research is required on developing protocols and policies to improve the | |
| 349 | +relationship between industry and government, especially regarding CD. | |
| 350 | 350 | |
| 351 | 351 | ## Acknowledgements |
| 352 | 352 | ... | ... |