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ieeeSW/releaseEng3/IEEE_ThemeIssue_ReleaseEng_CD.md
@@ -210,9 +210,9 @@ fixes were finally available to the end users. @@ -210,9 +210,9 @@ fixes were finally available to the end users.
210 210
211 ## Benefits 211 ## Benefits
212 212
213 -Research points out many advantages of CD usage in industry[2, 5], such as: 213 +Research points out many advantages of CD usage in the industry[2, 5], such as
214 accelerated time to market, building the right product, productivity and 214 accelerated time to market, building the right product, productivity and
215 -efficiency improvements, reliable releases and better customer satisfaction. 215 +efficiency improvements, stable releases, and better customer satisfaction.
216 Working with the government, we noticed the following additional benefits. 216 Working with the government, we noticed the following additional benefits.
217 217
218 ### Strengthening Trust in Work Relationship with the Government 218 ### Strengthening Trust in Work Relationship with the Government
@@ -248,13 +248,13 @@ would not go looking for other jobs. @@ -248,13 +248,13 @@ would not go looking for other jobs.
248 ### Shared Responsibility 248 ### Shared Responsibility
249 249
250 Initially, the development team could not track what happened to the code after 250 Initially, the development team could not track what happened to the code after
251 -its delivery, since government technicians were the only responsible for 251 +its delivery, since government technicians were the only ones responsible for
252 deploying the project. The implementation of CD made developers feel equally 252 deploying the project. The implementation of CD made developers feel equally
253 responsible for what was getting into production and take ownership of the 253 responsible for what was getting into production and take ownership of the
254 project. 254 project.
255 % 255 %
256 Interestingly, the CD pipeline had the same effect on the team of requirement 256 Interestingly, the CD pipeline had the same effect on the team of requirement
257 -analysts. They became more engaged on the whole process, opening and discussing 257 +analysts. They became more engaged in the whole process, opening and discussing
258 issues during the platform evolution. Additionally, developers worked to improve 258 issues during the platform evolution. Additionally, developers worked to improve
259 the CD pipeline to speed up the process of making new features available in the 259 the CD pipeline to speed up the process of making new features available in the
260 production environment for analysts’ validation. 260 production environment for analysts’ validation.
@@ -263,11 +263,11 @@ production environment for analysts’ validation. @@ -263,11 +263,11 @@ production environment for analysts’ validation.
263 ### Synchronicity Between Government and Development 263 ### Synchronicity Between Government and Development
264 264
265 Despite the positive impacts that the CD pipeline brought to the project, its 265 Despite the positive impacts that the CD pipeline brought to the project, its
266 -implementation was not easy at first. The CD pipeline performance depended on  
267 -the synchronicity between developers and government analysts, so that the 266 +implementation was not smooth at first. The CD pipeline performance depended on
  267 +the synchronicity between developers and government analysts so that the
268 latter were prepared to start a step as soon as the former concluded the 268 latter were prepared to start a step as soon as the former concluded the
269 -previous step, and vice versa. Initially, this concern was not contemplated  
270 -in the agenda of the governmental team, which generated delays in the validation 269 +previous step and vice versa. Initially, the agenda of the government team
  270 +did not contemplate this concern, which generated delays in the validation
271 of new features. This situation combined with governmental bureaucracy 271 of new features. This situation combined with governmental bureaucracy
272 (up to 3 days) to release access to the production environment resulted in 272 (up to 3 days) to release access to the production environment resulted in
273 additional delays for the deployment step to begin. This problem was softened 273 additional delays for the deployment step to begin. This problem was softened
@@ -277,29 +277,29 @@ to production in time. @@ -277,29 +277,29 @@ to production in time.
277 277
278 ## Challenges 278 ## Challenges
279 279
280 -Due to the successful built of the CD pipeline, we improved the government 280 +Due to the successful building of the CD pipeline, we improved the government
281 deployment process and kept the project alive in an unstable political scenario. 281 deployment process and kept the project alive in an unstable political scenario.
282 We map here lessons learned in this successful case, as well as issues that 282 We map here lessons learned in this successful case, as well as issues that
283 -still need to be addressed in future works between industry and academia. 283 +future works between industry and academia still need to address.
284 284
285 ### Build CD From Scratch 285 ### Build CD From Scratch
286 286
287 Taking on responsibilities for implementing CD impacted on the whole team. 287 Taking on responsibilities for implementing CD impacted on the whole team.
288 Our team did not have know-how in this approach, and we had few working hours 288 Our team did not have know-how in this approach, and we had few working hours
289 -available to allocate for the building of pipeline. The construction and  
290 -maintenance of the CD process was possible by taking some decisions to mature 289 +available to allocate for the building of the pipeline. The construction and
  290 +maintenance of the CD process were possible by taking some decisions to mature
291 the project: 291 the project:
292 292
293 1. _Selecting the most experienced professionals and some developers of the 293 1. _Selecting the most experienced professionals and some developers of the
294 project to work on a specific team for DevOps._ These professionals used their 294 project to work on a specific team for DevOps._ These professionals used their
295 -experiences in OSS projects to get an initial proposal of deployment process. 295 +experiences in OSS projects to get an initial proposal for the deployment process.
296 The solution enabled us to automate the deployment, even though the process was 296 The solution enabled us to automate the deployment, even though the process was
297 still rudimentary. 297 still rudimentary.
298 298
299 2. _Interchanging team members and encouraging teammates to migrate to DevOps 299 2. _Interchanging team members and encouraging teammates to migrate to DevOps
300 team._ The benefits of these movements were twofold: mitigating the difficulty 300 team._ The benefits of these movements were twofold: mitigating the difficulty
301 to pass the knowledge between DevOps developers and features developers, and 301 to pass the knowledge between DevOps developers and features developers, and
302 -evolving the process on-the-fly 302 +evolving the process on-the-fly.
303 303
304 Building a CD pipeline was hard in the beginning. We believe that more tools 304 Building a CD pipeline was hard in the beginning. We believe that more tools
305 to provide out-of-the-box standardized CD pipelines would be of great help for 305 to provide out-of-the-box standardized CD pipelines would be of great help for
@@ -314,39 +314,39 @@ Taking an unfamiliar approach requires trust. In the Ministry of Planning, @@ -314,39 +314,39 @@ Taking an unfamiliar approach requires trust. In the Ministry of Planning,
314 software is the product delivered at the end of a development contract. They 314 software is the product delivered at the end of a development contract. They
315 expected and were prepared to validate and deploy a single delivery. Because 315 expected and were prepared to validate and deploy a single delivery. Because
316 the SPB portal is a system of systems, the steady growth of its complexity made 316 the SPB portal is a system of systems, the steady growth of its complexity made
317 -large deliveries unsustainable. In addition, long time for homologation of  
318 -developed features gave government room to change requirements and priorities. 317 +large deliveries unsustainable. Also, the long time for homologation of
  318 +developed features gave the government room to change requirements and priorities.
319 The CD approach was necessary, but how to build trust and gain autonomy to 319 The CD approach was necessary, but how to build trust and gain autonomy to
320 implement a process that was not yet part of the dynamics of the Ministry? 320 implement a process that was not yet part of the dynamics of the Ministry?
321 321
322 -1. _Demonstrate actual results, do not simply tell._ Initially we did not have 322 +1. _Demonstrate actual results, do not simply tell._ Initially, we did not have
323 access to the government infrastructure, so we created our own validation 323 access to the government infrastructure, so we created our own validation
324 environment. Thus, we were able to follow the CD pipeline until the stage of 324 environment. Thus, we were able to follow the CD pipeline until the stage of
325 -production deployment, when we were faced two problems. Our pace of intermediate 325 +production deployment, when we faced two problems. Our pace of intermediate
326 deliveries to the government was faster than the deployment in production by their 326 deliveries to the government was faster than the deployment in production by their
327 -technicians. Furthermore specific issues of government infrastructure made some 327 +technicians. Furthermore, specific issues of government infrastructure made some
328 validated features not work as expected in the production environment. That 328 validated features not work as expected in the production environment. That
329 situation gave us arguments to negotiate access to production. 329 situation gave us arguments to negotiate access to production.
330 330
331 2. _Make our project management transparent and collaborative for analysts._ 331 2. _Make our project management transparent and collaborative for analysts._
332 Allowing the analysts to follow our process for version deliveries and bug 332 Allowing the analysts to follow our process for version deliveries and bug
333 fixes, we showed them we were meeting our commitments. They started to interact 333 fixes, we showed them we were meeting our commitments. They started to interact
334 -more strongly in the generation of versions and actually became part of the 334 +more actively in the generation of versions and became part of the
335 process. After understanding the process, analysts helped us in negotiations 335 process. After understanding the process, analysts helped us in negotiations
336 -with government agentes. Finally, the agents created a VE as an isolated replica 336 +with government agents. Finally, the agents created a VE as an isolated replica
337 of PE and gave us access to it. 337 of PE and gave us access to it.
338 338
339 3. _Gain the confidence of government agents._ With the replica of PE, we were 339 3. _Gain the confidence of government agents._ With the replica of PE, we were
340 able to run the entire pipeline and won the trust of the government analysts and 340 able to run the entire pipeline and won the trust of the government analysts and
341 technicians involved in the process. On the one hand, analysts saw the 341 technicians involved in the process. On the one hand, analysts saw the
342 -mobilization and responsiviness of the team to generate a new version package. 342 +mobilization and responsiveness of the team to generate a new version package.
343 On the other hand, technicians recognized the quality of our packages and our 343 On the other hand, technicians recognized the quality of our packages and our
344 -deployment process. Finally, the government agents then realised that it could 344 +deployment process. Finally, the government agents then realized that it could
345 be beneficial for the project if they granted us access to part of the 345 be beneficial for the project if they granted us access to part of the
346 infrastructure. 346 infrastructure.
347 347
348 -More research is required on development protocols and policies to improve the  
349 -relation between industry and government, specially regarding CD. 348 +More research is required on developing protocols and policies to improve the
  349 +relationship between industry and government, especially regarding CD.
350 350
351 ## Acknowledgements 351 ## Acknowledgements
352 352